Skip to main content

Community first responders

Our community first responders (CFRs) are volunteers who are trained by us to attend certain types of emergency calls in the area where they live or work.

To name a few, taking blood pressures, NEWS2 and liaising with ECAT for best practice.

The community response managers:

Essex Community Response Manager, Claire Ruddy

Norfolk, Waveney and East Suffolk Community Response Manager, Peter Sefton-Smalley

Cambridgeshire and Suffolk Head of Community Response, Jonathan Needle

Bedfordshire, Hertfordshire, West Essex and military co-responding. Community Response Manager, Thomas Barker

Not sure who to contact?

General and recruitment

For all general enquiries and recruitment enquiries about CFRs, please contact the CRM team at

This is a shared mailbox for the CRM team.


For all CFR training queries, please contact

This mailbox will be monitored by the training department.

East of England Ambulance Service image above the footer