Contact us

For general enquiries: 

Directory / Switchboard: 0345 601 3733 (Line is manned between the hours of 8.30am-16.30pm Monday – Friday).

Please note: This phone is not manned by clinically trained staff and they are unable to assist with clinical needs or patient enquiries regarding Covid-19/Coronavirus.

NHS 111 has an online Covid-19 Coronavirus service that can tell you if you need medical help and advise you what to do here.

Write to us at:

East of England Ambulance Service NHS Trust Headquarters
Whiting Way
Melbourn
Cambridgeshire
SG8 6EN
SG8 6NA (Sat Nav postcode only)

Locality offices:

We have three local offices based in the region.

Bedford office
Hammond Road
Bedford
MK41 0RG

Chelmsford office
Broomfield
Chelmsford
Essex
CM1 7WS

Norwich office
Hospital Lane
Hellesdon
Norwich
Norfolk
NR6 5NA

For other specific enquires, visit our general contact information page.