The East of England Ambulance Service
Welcome to the website for the East of England Ambulance Service NHS Trust. The Trust covers a diverse area of about 7,500 square miles in Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, where it provides high quality emergency, urgent and primary care services. The East of England Ambulance Service responds to more than half a million 999 emergency calls a year and transports nearly three times that many patients via its Patient Transport Service, to and from routine hospital appointments. Within this website you will find information about the Ambulance Service in the East of England as well as useful life-saving and first aid tips, details about how you can get involved, either as a volunteer community first responder, or via our patient and public involvement activities.
Annual Health Check results
Improvements made by the East of England Ambulance Service have been highlighted by the latest ratings released by the Care Quality Commission.
In the regulator’s annual healthcheck for all NHS Trusts, the Trust received a fair rating both on ‘use of resources’ and on ‘quality of services’ - which represents an improvement on last year’s ratings in both areas.
EEAS’ chief executive Hayden Newton said: "Our top priority is to provide an excellent service for patients, and we are always working to improve. I'm really pleased that these efforts have been recognised.
Winter flu and Swine Flu
The campaign to vaccinate vulnerable patients in at risk groups for seasonal flu is already underway and if you fall into an at risk category you should contact your GP for the vaccination.
In November/December GPs will also be offering the swine flu vaccination, initially to vulerable patients and front line health workers.
If you fall into one of the at risk groups the best thing you can do this winter is get flu-vaccinated. If you can't catch it, you can't pass it on. Protect yourself, your family and your colleagues by taking the precaution of vaccination.
For the majority of people swine flu remains a relatively mild illness but a small minority of people develop more serious complications requiring hospital treatment and some have sadly died.
Good respiratory and hand hygiene are always essential and mean you don't spread any germs you have to others. Always use a tissue to catch your sneezes, throw the used tissue away and wash your hands regularly, especially when you have been in a public place.
Help stop the spread of colds and flu,catch it, bin it, kill it!
National Flu Pandemic Service
The National Pandemic Flu Service is a new self-care service which will give people with pandemic swine flu symptoms fast access to antivirals.
This new service will free up GP’s, enabling them to deal with other illnesses that need their urgent attention. It is a new dedicated website www.direct.gov.uk/pandemicfluand phoneline (0800 1 513 100 or 0800 1 513 200 (Textphone)) for people to check their symptoms and get a unique number which will give them access to antivirals if necessary. If you don’t have symptoms and just want information call 0800 1 513 513.

