When should you call 999
You should always call 999 if someone is seriously ill or injured, or their life is at risk.
Examples of medical emergencies include (but are not limited to):
- Cardiac arrest/ collapse/ unconsciousness
- Chest pain / heart attack
- Convulsions / fitting
- Stroke symptoms
- Traumatic / serious injury
- Severe burns / scalds
- Severe allergic reactions.
If it's not a life-threatening emergency
If it is not a life-threatening emergency and you, or the person you are with, do not need immediate medical attention, please use other options available to you within the NHS.
Walk-in centres / minor injury units
Remember, 999 is a lifeline, please choose the right treatment for your needs
and allow us to make sure that we are able to help people who need us most.