“This is me” – Helping dementia patients receive person-centred care

Date: 26 January 2018

Essex Crew with 'This is me' Dementia Booklet.

The East of England Ambulance Service NHS Trust (EEAST) is asking relatives and carers of people living with dementia to take a moment to fill in the support tool “This is me” booklet and help our ambulance crews provide person-centred care for these patients.

This is me’ is a simple form, supported by the Alzheimer’s Society, that provides an easy and practical way of recording who the person is. The form can include details of the person’s cultural and family background; events, people and places from their lives; preferences, routines and their personality.

Once completed, the booklet allows our crews, and other healthcare professionals, who have contact with patients with dementia, to see the person behind the disease rather than just the disease.

Duncan Moore, Area Clinical Lead and Dementia Lead for the Trust said: “As part of the Trust’s dementia strategy we have identified that having this booklet completed and available to our crews can really make a positive difference to the patient we’re treating. 

“At times of increased distress and anxiety for a patient living with dementia, it gives us a route in to the person. The information contained helps to support our care delivery and overcome barriers within communication. It allows our staff to support the patient better throughout their contact with us and help them deliver outstanding care with compassion and understanding.

“Seeing the person behind the disease rather than the disease is the Trust’s ethos and booklets like “This is me” help empower our staff in their ambition to deliver person centred care to all our patients”.

Find out more about This is Me here - https://www.alzheimers.org.uk/info/20033/publications_and_factsheets/680/this_is_me

You can also download and print the booklet from the Alzheimer’s Society website here - https://www.alzheimers.org.uk/download/downloads/id/3423/this_is_me.pdf

  • Summary:

    EEAST is asking relatives and carers of people living with dementia to take a moment to fill in the support tool “This is me” booklet and help our ambulance crews provide person-centred care for these patients.