Statement about late finishes for our staff

Date: 12 March 2018

Kevin Brown, Director of Service Delivery for EEAST, said: “The wellbeing of our staff is of paramount importance. We know and recognise being very late off duty is one of the biggest issues that face our frontline staff.  We have tried, in partnership with UNISON locally, to find solutions and have trialled a number of initiatives over the past 18 months but these have not achieved the desired outcomes. Ultimately we know both the underlying issue and  the solution sits in having an increased level of ambulances and staffing and this comes with more funding. 

"We know that this is a national issue across the ambulance sector and we are pleased that our regulators have delivered a review of our capacity and made recommendations for increased resourcing.  We will now work with commissioners to translate those recommendations into more staff to relieve the pressure on our workforce and provide the best care to patients.

“In the meantime we  have in place staff groups with whom we are working closely to find better ways that balance getting people home on time more often, with the safety of patients. They recognise how difficult this is to balance.  We will continue to work with staff and UNISON to explore a sustainable solution that ensures we address this issue and keeps our patients safe.”

“We have excellent support and wellbeing facilities available to staff who are experiencing work place stress or anxiety."

Working with UNISON, we have trialled a number of initiatives over the last 18 months to try to improve late finishes. One of these was the staff support desk which did not result in fewer late finishes, was costly and took clinicians away from attending patients.   We continue to meet with UNISON regularly on this issue and do not accept UNISON’s portrayal of Directors engagement with those meetings.



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