Quick-thinking Jamie commended for saving a life

Date: 24 February 2020

Andrew Barlow (Community First Response Manager), Jamie Symons (Head Chef at Crown Lodge Hotel) and Nadine Blunt (Community First Responder Co-ordinator)
Photo (Left to Right): Andrew Barlow (Community First Response Manager), Jamie Symons (Head Chef at Crown Lodge Hotel) and Nadine Blunt (Community First Responder Co-ordinator)

The head chef at a Norfolk hotel has been commended by the East of England Ambulance Service (EEAST) after saving the life of a customer who suffered a cardiac arrest.

Jamie Symons, 34, who works at the Crown Lodge Hotel in Outwell and is a trained first aider, rushed to help a patient who had fallen ill while in the bar on a busy Saturday in the run up to Christmas. He gave instructions to another customer, who was also a first aider, about what to do while he collected a defibrillator from outside the hotel.

Jamie went onto deliver one shock with the defibrillator followed by CPR, before the patient began breathing normally once more and regained his colour.

The man, who was 81-years-old, was taken to Royal Papworth Hospital for treatment and has since made a full recovery, while Jamie returned to his kitchen to cook for more than 60 people during evening service.

Andrew Barlow, EEAST Community Response Manager for Norfolk, Waveney and Suffolk, said: “We would like to thank Jamie for thinking quickly and helping to save a life. His actions undoubtedly made a huge difference to this patient, who has thankfully gone on to make a full recovery.

“Jamie’s story shows just how important it is for people to get life-saving training so that they know how to give CPR and use a defibrillator if they are ever in a similar situation.”

EEAST has recently extended the life 1,000 defibrillators within the community after spending a generous legacy left by a grateful patient on replacement batteries.

  • Summary:

    The head chef at a Norfolk hotel has been commended by the East of England Ambulance Service after saving the life of a customer who suffered a cardiac arrest.