New era for patient transport services in Cambridgeshire

Date: 29 August 2016

Earlier this year, we secured the contract to continue helping patients who have routine health appointments through the patient transport service (PTS) in Cambridgeshire.

The time has flown by, and on Thursday (1st September), the new contract starts with some new staff and new vehicles to help deliver the service.

Patient transport services take people who need assistance to and from hospital appointments, treatment centres or other similar facilities. The service includes staff on specialist vehicles and volunteer car drivers. The specialist vehicles are used to convey patients who are elderly, disabled and frail or with mobility or medical needs, but those who are mobile and able to sit comfortably in a standard saloon car may also be taken to hospital by a volunteer car driver, known as the Ambulance Car Service (ACS).

Liz McEwan, Head of Non-Emergency Services, said: said: “I am delighted to see the new service begin. The new contract is much bigger than the previous one and we have new PTS vehicles to support it. The expanded service will be hugely encouraging news to the patients of Cambridgeshire. 

She added: “My thanks to everyone involved, it is down to their hard work that we were able to secure the contract this year.”

Chief Executive Robert Morton added: “Winning the contract was very much a testament to both the extraordinary amount of work put into the bid process by our PTS Leadership Team and the ongoing effort of all of our PTS colleagues who have delivered high quality services in the area.”

If you are interested in volunteering as a car driver and would like to find out more information, please email ACS@eastamb.nhs.uk or click here to see our web page.

  • Summary:

    Earlier this year, we secured the contract to continue helping patients who have routine health appointments through the patient transport service (PTS) in Cambridgeshire.