Our media team
Our Communications Team runs a news desk for enquiries from local, regional and national media.
For media enquiries about incidents you understand we have attended, contact the news desk on email@example.com or 0300 790 4051. During large-scale incidents, we use a Twitter-first approach, so follow our account feed for the most up to date information.
Out of hours media calls
Evenings and weekends
The dedicated out of office hours number is 0300 790 4051 from 4.45pm to 9.00am Monday to Friday evening, and throughout the weekend. The person handling those calls is not working, but simply on standby for major and critical incidents we've declared. This assistance is to inform and support media and EEAST staff when we have declared a major incident, such as a train crash, etc.
The out of hours number is not for providing information on speculative enquiries, or on standard incidents which are ongoing, happened earlier in the day or on another day. Please email your request to firstname.lastname@example.org.
If we don't pick up your call, please leave a voicemail with your name, contact details (we're happy to contact people through DM on Twitter, so leave that detail too), and brief details. We’ll get back to you on the next working day.