Essex MP praises ambulance service after visit to emergency control room

Date: 12 September 2016

Colchester MP Will Quince at Chelmsford EOC

Colchester MP Will Quince has praised the work of staff and volunteers of the ambulance service following a recent visit to the emergency control room in Chelmsford.

Mr Quince spent the morning (Friday, 9th September) talking to call handlers and dispatchers discussing life in the control room, the same room that helped with his daughter’s dramatic home birth six months ago.

Insightful, eye-opening, and invaluable were just a few of the words Mr Quince used to describe the work of the staff at the East of England Ambulance Service NHS Trust (EEAST). He said: “This was my first visit to a control room and I hope it won’t be my last; I am so impressed with the professionalism and care shown with every call they deal with.”

Regionally, all three control rooms receive around 3,000 calls a day with the Chelmsford control room receiving more than a third of those.

Mr Quince added: “I’ve always been impressed with the work that is done by our ambulance service, and to see it first-hand has only further cemented my opinion.”

EEAST recently carried out a 24 hour twitterthon with sections dedicated to the region’s control rooms. You can find the tweets using the hashtag #24HoursinEoE or following our twitter @EastEnglandAmb

  • Summary:

    Colchester MP Will Quince has praised the work of staff and volunteers of the ambulance service following a recent visit to the emergency control room in Chelmsford.