EOC Takeover week: Shining a light on our emergency control room staff

Date: 30 January 2017

Two disptachers and Duty Officer in discussion

All this week we will be shining a light on the important work of the emergency operations staff.

As part of our EOC Takeover week, we want people to learn about those who are at the other end of a 999 ambulance call.

Using social media, the takeover will run between Monday (30th January) and Sunday (5th February), and give an insight into the call handlers, dispatchers and other control room staff like the critical care desk, incident command desk and the emergency clinical advice team (ECAT) who work in the control rooms.

Some of the inappropriate calls we receive will be focused on too. In the past we've highlighted these types of calls such as a drowning goldfish and a dead squirrel. You can read the full story here http://ow.ly/JZ89308iHDs

Look out for the hashtag #EOCtakeover on Twitter, and users of Facebook and YouTube will also be able to view materials.

  • Summary:

    The spotlight will be firmly on the our emergency operations centre staff, as we celebrate the important work they do, with an EOC ‘takeover week’.