COVID-19 case – EEAST media statement

Date: 11 March 2020

An NHS Spokesperson said: “The Chief Medical Officer today confirmed a further case of COVID-19 who is a resident of Hertfordshire and a paramedic with the East of England Ambulance Service (EEAST). 

“There are well established procedures that are being followed in a case such as this and the NHS and Public Health England are taking all necessary steps to manage the situation.”

 

Background:

  • Anyone with concerns about coronavirus can visit NHS 111 online for information on what to do.  You can also call NHS 111 although the service is understandably busy, and people may have to wait longer than usual – all calls are being responded to thanks to hard working NHS staff.
  • The NHS 111 service provides advice to the public on staying well and how to access appropriate NHS services to deal with any medical concerns.
  • The system works on a regional basis, so in the event of an increased demand on a region, the extra demand is re-routed to another region.
  • On average, more than 340,000 people per week use NHS 111 as their first port of call for NHS advice for their urgent medical concerns.

Please note: If you have an emergency please call 999, if you have a non-emergency clinical need please call 111 or consult your GP.

Our general enquiries phone is not manned by clinically trained staff and they are unable to assist with clinical needs or patient enquiries regarding COVID19/Coronavirus.

NHS 111 has an online Covid-19 Coronavirus service that can tell you if you need medical help and advise you what to do here

  • Summary: