Ambulance service wants to hear service users’ experience of dementia

Date: 22 May 2019

EEAST Crest

As part of the activities during Dementia Action Week (May 20-26th), we are asking for feedback from people who use our service and are either living with dementia or care for someone who does.

Duncan Moore, Clinical Lead for the project at EEAST said: “We often attend patients living with dementia as a result of an accident, injury or sudden illness – circumstances anyone might find upsetting and confusing. Living with the condition increases the impact and challenges faced by all.


“They might also calling us on behalf of someone else, or they could be the relative or partner of a patient we are treating.

“We would like to make using the ambulance service easier and more supportive for them, so we are asking people to contact us and share their experiences.“

People can give their feedback by emailing info@eastamb.nhs.uk with the subject ‘Dementia’ or by attending these events, where we will be talking to the public about dementia.

  • The Suffolk Show (29th - 30th May)
  • The Royal Norfolk Show (26th - 27th June

More than 82,000 people are living with dementia across the East of England and EEAST has trained over 2,000 of its staff to provide better support for patients and their families affected by dementia.

EEAST will be formally accredited as a Dementia Friend by the Alzheimer’s Society once all staff are trained and plans for on-going training are in place.

Alzheimer’s Society’s Dementia Friends programme is the UK’s biggest ever initiative to change people’s perceptions of dementia.
It aims to transform the way the nation thinks, acts and talks about the condition, tackling the lack of understanding that means many people with the condition experience loneliness and social exclusion.
There are currently around 2.8 million Alzheimer’s Society’s Dementia Friends in the UK.

 

  • Summary:

    As part of the activities during Dementia Action Week (May 20-26th), we are asking for feedback from people who use our service and are either living with dementia or care for someone who does.