Multi-million pound upgrades to help crews get back into the community faster

Date: 14 August 2019

Dorothy Hosein and Paul Henry at Southend Make Ready Centre
Pictured: Dorothy Hosein, CEO and Paul Henry, Deputy Director of Operations Support

 

The East of England Ambulance Service NHS Trust (EEAST) has upgraded and modernised three bases in Essex and Hertfordshire to help crews deliver life-saving care to patients quicker.

 

Work has taken place at Aviation Way in Southend-on-Sea, Babbage Road in Stevenage and Chelmer Valley Road in Chelmsford using part of an £6.5m package awarded to the Trust by the Department of Health and Social Care last year.

 

The modernised facilities will house EEAST’s new 24/7 make ready service, which will see specialist teams work around the clock to clean and restock all vehicles to a consistently high standard. This will free up operational staff from completing these tasks so that they can get back out to respond to patients more quickly.

 

The upgraded bases also include improved facilities for crews while incorporating on-site vehicle workshops, which will allow EEAST to bring maintenance in-house, speed up repairs and keep more ambulances on the road.

 

Paul Henry, Deputy Director of Operations Support at EEAST said. "This is a really exciting time for EEAST as we move to provide brand new workshops and make ready services to support our crews and patients.

 

"We are delighted with the work that has taken place so far and look forward to hearing feedback from the frontline on the positive impact the new facilities are having on the care they are able to deliver to our patients.

 

“This is a significant project which will bring huge benefits. Our specialist make ready teams will ensure that our vehicle preparation will be second to none and consistent across the whole Trust. Our patients won’t see any of the hard work carried out by these dedicated teams behind the scenes, but will reap the benefits when our ambulances hit the road.”

 

Two further make ready and fleet hubs, at Waveney and Peterborough, are due for completion later this autumn, with more depots and maintenance sites to follow next year.

 

The hubs will become fully operational once EEAST has completed a recruitment drive. The Trust is looking for make ready operatives, who will replace and restock equipment and clean emergency vehicles, as well as vehicle technicians, who will be responsible for repairing and servicing vehicles.

 

Both roles will play a vital role in supporting frontline crews and keeping the fleet on the road.

 

You can watch a video about the new make ready facilities and the benefits they will bring for patients here: https://youtu.be/xmlN-0-11UQ

 

For more information about either role, visit www.eastamb.nhs.uk or email makeready@eastamb.nhs.uk

  • Summary:

    The East of England Ambulance Service NHS Trust (EEAST) has upgraded and modernised three bases in Essex and Hertfordshire to help crews deliver life-saving care to patients quicker.