News
New EEAST website coming soon
29 November 2023
We are currently in the process of developing our brand new EEAST website!
Stowmarket volunteers step up to help those that fall
23 November 2023
The Stowmarket Community First Responders join similar Falls Response Programme schemes in Suffolk in Woodbridge, Sudbury, Felixstowe and Hadleigh.
Dig out those running shoes!
22 November 2023
You can now raise funds for the East of England Ambulance Service Charity by signing up for the Blickling Half Marathon or for those who really want to go the distance, The Norfolk Marathon.
Five-year-old wins bravery award after car crash
22 November 2023
A paramedic whose five-year-old son won a bravery award for his actions during a car crash has shared important advice as part of Road Safety Week.
Transgender Day of Remembrance 2023
20 November 2023
Ahead of her retirement, EEAST LGBT Network Secretary, Melanie Bartlett shares her thoughts on Transgender Remembrance Day in this thought-provoking piece.
Are you #BlueLightAware this Road Safety Week?
20 November 2023
East of England Ambulance Service NHS Trust is urging all drivers to be #BlueLightAware and understand the needs of emergency service drivers.
Ambulance service holds wreath laying ceremony for Remembrance Day
10 November 2023
East of England Ambulance Service NHS Trust (EEAST) has honoured the courage and commitment of the armed forces community at a wreath laying ceremony ahead of Remembrance Day.
MP praises progress on new £10 million ambulance hub for Bury
09 November 2023
Jo Churchill, MP for Bury, visited EEAST's new multimillion pound ambulance station near Bury St Edmunds.
Ambulance service goes live with new incident messaging technology
07 November 2023
EEAST is going live with a new messaging and incident update system that will replace obsolete technology.
Celebrating Bonfire Night safely
04 November 2023
With Bonfire Night celebrations due to take place this weekend, we’re sharing our top safety tips for the night, so you can enjoy yourself, keep safe and avoid any unnecessary injuries!
Get Vaccinated: Get Winter Strong
02 November 2023
Dr Simon Walsh is taking advantage of the winter flu vaccination being offered to all EEAST staff.
Stay safe this spooky season!
27 October 2023
With the autumn season in full swing, Halloween is not far away from us!
Maternity award for swift actions to safely deliver breech baby
27 October 2023
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Essex and Herts Air Ambulance (EHAAT) received an award at the UK Maternity Unit Marvels (MUM) Awards for the exemplary response provided to a mother experiencing a complex birth at home.
Pioneering stroke schemes see significant reduction in treatment times
27 October 2023
The success of two specialist stroke schemes is being celebrated ahead of World Stroke Day on Sunday, 29 October.
EEAST CEO pays tribute to control room staff
23 October 2023
East of England Ambulance Service (EEAST) CEO Tom Abell has expressed his immense gratitude to the hard work of EEAST’s control room teams at the start of International Control Room Week.
EEAST Heart Lead, Ron Ridge tells us about EEAST Heart and why he joined
21 October 2023
We spoke to Ron Ridge, EEAST Heart lead, to find out a little more about EEAST Heart, why he joined and what is involved with the training.
New initiative taking CPR training into Canvey Island school set to train 1,000 pupils
20 October 2023
Crew mates at the East of England Ambulance Service (EEAST) who teach basic life support to students in their spare time are set to reach a significant milestone in the training.
Defibrillators: What you need to know
20 October 2023
Would you know what to do?
Your support to the East of England Ambulance Service Charity could be life saving
19 October 2023
The East of England Ambulance Service Charity raises funds to support volunteers, staff, and local communities in ways above and beyond that which NHS funding can ordinarily provide such as community life saving education programmes run by EEAST Heart.
Partner working ensures fast response when seconds count
19 October 2023
We work closely with specially trained civilians, Fire and Rescue colleagues and military co-responders across the region.
Airfield team’s training saved a life when medical emergency struck
18 October 2023
TrainEEAST helps ensure everyone can helps save a life while crews ambulance are on their way.
Specialist care pathways improve the chances of surviving cardiac arrest
17 October 2023
Restart A Heart – learn lifesaving skills to make a difference in your community
Outstanding contributions from disabled and neurodiverse ambulance staff recognised at awards ceremony
17 October 2023
Staff at East of England Ambulance Service NHS Trust (EEAST) who identify as disabled or neurodiverse have been celebrated at an awards ceremony for their outstanding contributions.
Restart A Heart Day 2023
16 October 2023
Restart A Heart – learn lifesaving skills to make a difference in your community
Nine-year-old girl completes ‘Outrun an Ambulance’ challenge to support the East of England Ambulance Service Charity
12 October 2023
A nine-year-old Norfolk schoolgirl has raised over £700 for the charity of the East of England Ambulance Service NHS Trust (EEAST).
EEAST breaks ground for new Bury ambulance station
10 October 2023
The East of England Ambulance Service (EEAST) has broken ground at its new multimillion pound ambulance station near Bury St Edmunds.
‘Exceptional’ Emergency Operations Centre manager presented with national award
09 October 2023
Thomas Pont, Duty Manager our Norwich Emergency Operations Centre, has won an award from the Association of Ambulance Chief Executives (AACE).
Doctors, nurses and senior leaders join ambulance crews on the road to help reduce delays for patients
09 October 2023
Doctors, nurses and health and social care leaders are working to end delays for patients.
Mark and Nadine's journey | National Dyslexia Awareness Week 2023
08 October 2023
This #NationalDyslexiaAwarenessWeek we've spoken to Nadine Baldwin, Apprentice Emergency Medical Technician and Mark Stead, Education Manager about their experience with dyslexia and working with the Trust.
EEAST becomes first ambulance trust to receive national award for commitment to dyslexia-friendly workplace
06 October 2023
East of England Ambulance Service NHS Trust (EEAST) has been awarded the prestigious bronze level Dyslexia Friendly Quality Mark by the British Dyslexia Association.
Grateful mum reunited with ambulance crews after giving birth in record time
05 October 2023
Ambulance crews arrived in minutes and discovered a serious birth complication.
Milestone 250th donation for the Outrun an Ambulance campaign
04 October 2023
The East of England Ambulance Service Charity received its 250th donation for the award winning Outrun an Ambulance campaign.
National Dyslexia Awareness Week – Nicky’s story
02 October 2023
High demand due to industrial action
02 October 2023
East of England Ambulance Service is facing high demand this week due to industrial action.
7-year old Alexa commended for raising the alarm for pregnant mum
23 September 2023
Seven-year-old Alexa Green showed bravery beyond her years by calling 999 after her pregnant mum collapsed.
Partnership working helps get the right help to those who fall at home
22 September 2023
People falling in their homes can account for up to 20% of the ambulance service’s calls.
Falls training provided to Community First Responder groups
21 September 2023
This week is Falls Awareness Week and in 2021, NHS Charities Together awarded £508,689 to the East of England Ambulance Service Charity to enhance the role of volunteer Community First Responder (CFR) groups. This included providing falls training and equipment, such as raizer chairs, slide sheets and handling belts.
Stevenage paramedic among finalists for Who Cares Wins awards
19 September 2023
A senior paramedic who has worked for the East of England Ambulance Service for 34 years is among the finalists for the Sun newspaper’s Who Cares Win Awards.
12-year-old girl reunited with team who brought her back to life after cardiac arrest
18 September 2023
A 12-year-old girl has had an emotional reunion with the emergency responders who helped save her life after she suffered a cardiac arrest at her home in July.
Working with our patients to keep them safe
15 September 2023
This Sunday (17th September) is World Patient Safety Day, and the World Healthcare Organisation is asking us to the globe to elevate the voice of patients.
Jail for man who abused blue-light workers
14 September 2023
A man who abused ambulance staff and police officers has been jailed.
Unexpected arrival in the departure lounge
11 September 2023
When a mother suddenly went into labour in Luton Airport, EEAST call-handler Megan Byrne talked airport staff through making a successful and safe delivery.
Back to school – safely
05 September 2023
Games and fun activities teaching young people how to stay safe and what to do in the event of an emergency.
Ambulance staff join charity children's truck convoy to ensure safety and smiles
25 August 2023
Disabled and disadvantaged children in Norfolk enjoying a fun day out with the East Coast Truckers Children’s Convoy will be supported by East of England Ambulance Service NHS Trust (EEAST) staff.
Pioneering scheme sees EEAST recruit wellbeing dogs to support staff
25 August 2023
East of England Ambulance Service NHS Trust (EEAST) has taken a remarkable step towards prioritising the mental health of its staff by introducing approved support dogs.
CQC recognises further improvements at EEAST
24 August 2023
Further improvements have been recognised at the East of England Ambulance Service NHS Trust (EEAST) with the Care Quality Commission (CQC) lifting two more conditions on its licence.
Landlord’s donation helps expand coverage of Loddon Community First Responders group
18 August 2023
Landlord Philip Taylor of the Kings Head in Loddon has donated £2,000 to fund the purchasing of a new response kit bag for his local Community First Responder (CFR) group through the East of England Ambulance Service Charity.
Boost for Community First Responders in Cromer thanks to Town Council
17 August 2023
Cromer Town Council has donated another kit bag for use by the East of England Ambulance Service (EEAST) Community First Responder group who cover the town.
You asked and we answered! A-Level and GCSE results day FAQs
15 August 2023
With both A-Level and GCSE results day coming up for students across the country, we've been answering your questions on our Instagram channel.
Ambulance crews getting back on the road quicker thanks to new digital referral system
14 August 2023
A digital solution is streamlining the process when EEAST refer patients to out-of-hours primary care, helping get ambulance crews back on the road quicker to respond to 999 calls.
Third more patients receiving critical care support thanks to air ambulance collaboration.
11 August 2023
East of England Ambulance Service NHS Trust (EEAST) has strengthened its relationships with three nationally renowned air ambulance charities, which has helped deliver exceptional specialist care to patients.
Dedicated ambulance crews devote personal time to sharpening emergency skills
10 August 2023
Staff from EEAST have taken part in exercises to prepare them for emergency situations not encountered every day.
Premature twins reunited with team who helped save their lives against the odds
08 August 2023
A young mum has had an emotional reunion with the team from the East of England Ambulance Service (EEAST) and Magpas Air Ambulance, who saved the lives of her twin boys against the odds after they were born prematurely at just 28 weeks gestation.
Ambulance service to extend trialling of electric vehicles
04 August 2023
EEAST is preparing to introduce more operational electric rapid response vehicles (RRVs) and begin extensive trialling of electric ambulances.
Ambulance service recruiting 45 staff across the region for new Make-Ready sites
03 August 2023
East of England Ambulance Service NHS Trust is creating 45 new full-time Make Ready Operative posts.
New route for nurses to join frontline at EEAST
31 July 2023
A new pathway for nurses to transfer their skills to frontline pre-hospital care is open at the East of England Ambulance Service NHS Trust (EEAST).
New line up for EEAST's non-exec directors
27 July 2023
EEAST's new Chair has revealed three additions to the board.
Students with autism gain experience of making ambulances ready for the road
25 July 2023
Students from the Wherry School in Norwich joined the team at the Longwater ambulance base.
Commercial Week 2023: Who are TrainEEAST and what do they do?
21 July 2023
It’s the final day of Commercial Week and it’s time to focus on TrainEEAST.
Success for EEAST staff at Control Room Awards
21 July 2023
Staff at the East of England Ambulance Service (EEAST) picked up two awards at the prestigious Control Room Awards 2023 earlier this month.
Commercial Week 2023: what services does the National Performance Advisory Group (NPAG) offer?
20 July 2023
Yesterday, we talked about NPAG and the benefit they bring to the wider NHS but also to EEAST as the host Trust. Today, we’re looking in more detail at some of the services they offer.
EEAST supporting male colleagues with wellbeing network launch
20 July 2023
A new support network to help men talk openly about any challenges they face has been launched at the East of England Ambulance Service Trust (EEAST).
Commercial Week 2023: Who are the National Performance Advisory Group (NPAG)?
19 July 2023
Today, Commercial Week is focusing on the National Planning and Advisory Group (NPAG).
Commercial Week 2023: Grace’s Mcgregor's story
18 July 2023
It’s day two of Commercial Week and we’re talking to Grace Mcgregor, Emergency Medical Technician, about her experience of being a member of the CallEEAST team and how this started her #CareerForLife within the Trust.
Commercial Week 2023: Who are CallEEAST and what do they do?
17 July 2023
We’re kicking off Commercial Week today with perhaps the most well-known branch of the commercial services, CallEEAST.
Commercial Week 2023
17 July 2023
Today marks the start of Commercial Week 2023, where we’re going behind the scenes within EEAST’s commercial services business units
New call handler saved girl in crisis with only minutes to spare
14 July 2023
Despite being just a few weeks into the job, Carla Brightman talked a desperate young girl down from a bridge.
Ambulance employee responded to emergency call while working from home
13 July 2023
A member of EEAST abandoned an online meeting to help save a man's life.
Off-duty police officer commended for being first on-scene at cardiac arrest
12 July 2023
Off-duty police officer Baley Faulkes-Anstee interrupted a day out with his family in Newmarket to resuscitate a man in cardiac arrest.
‘Phenomenal results’ achieved by first paramedic degree apprenticeship group
11 July 2023
The first cohort of East of England Ambulance Service (EEAST) staff to qualify as paramedics through a new apprenticeship degree programme with the University of Cumbria have been celebrated at a special ceremony after achieving ‘phenomenal results’.
International Paramedics Day 2023: A Day in the Life
08 July 2023
One of our digital communications officers, Heidi, recently joined a crew for a 12-hour shift to experience what it’s like to be on the frontline.
International Paramedics Day 2023: Jonathan Kear
08 July 2023
This International Paramedics Day, we have spoken to our front line staff about what inspired them to join the ambulance service and what they love about their role.
EEAST represented at Westminster Abbey service to mark NHS 75th Birthday
07 July 2023
Staff at the East of England Ambulance Service NHS Trust (EEAST) joined colleagues from across the NHS at a service at Westminster Abbey to mark the NHS’s 75th Birthday.
Your Stars of EEAST 2023
06 July 2023
On Wednesday evening the Trust came together at Barrington Hall in Cambridgeshire to celebrate our annual Stars of EEAST awards.
East of England Ambulance Service wins HSJ Digital Award
04 July 2023
East of England Ambulance Service NHS Trust (EEAST) is proud to announce that its partnership project ‘Access to the Stack’ has been crowned the winner of the Improving Urgent and Emergency Care Through Digital award at the first ever HSJ Digital Awards.
EEAST celebrates its staff and volunteers at annual awards ceremony
04 July 2023
The East of England Ambulance Service NHS Trust (EEAST) is holding an awards ceremony to celebrates its staff at Barrington Hall in Cambridgeshire on Wednesday 5th July 2023, the same day the NHS marks its 75th birthday
Armed Forces Day 2023
22 June 2023
EEAST are proud supporters of the United Kingdom Armed Forces, and actively recruit and develop service leavers, veterans, reservists and their dependents.
Paramedics share their experiences for Armed Forces Reservist Day
21 June 2023
Two EEAST Paramedics share how being reservists has enhanced their professional skills.
Father's Day - 2023: Tim and Hannah Stokes
18 June 2023
An unexpected turn of events led to Hannah giving birth at their Essex home.
Up to 80% of North East Essex patients get urgent treatment without hospital admission through new NHS scheme.
13 June 2023
A new programme in North East Essex means more people are able to have urgent treatment at home.
Praise for 7-year-old who raised the alarm when Mum collapsed
13 June 2023
Ava raised the alarm to the ambulance service when her Mum, Tiffany, collapsed.
Emotional reunion for grandmother with life savers who brought her back from death
06 June 2023
A grandmother from Stevenage enjoyed an emotional reunion with the people who saved her life after she suffered a cardiac arrest at the wheel of her car in April.
EEAST paramedic bids for paddleboarding world record
02 June 2023
An EEAST paramedic is preparing for a World Record bid which he hopes will encourage conversations around suicide and highlight support that is out there for anyone who is struggling.
LGBT+ staff survey finds EEAST ‘a modern and inclusive organisation'
01 June 2023
The East of England Ambulance Service is publishing the results of an independent survey of colleagues who identify as LGBT+.
EEAST’s charity receive donation in memory of long-serving Norfolk nurse
01 June 2023
The family of a woman who gave 42 years of service to the NHS in Norfolk has chosen the East of England Ambulance Service’s charity as one of the recipients of donations in her memory.
Danbury community first responders recognised for outstanding contribution
19 May 2023
A team of community first responders at the East of England Ambulance Service (EEAST) who have responded to over 8,000 patients have been recognised for their outstanding contribution to their community.
Paramedics represent EEAST in Coronation Honour Guard
15 May 2023
Two clinicians from EEAST were chosen to be part of the honour guard for the King’s Coronation.
International Nurses Day - A week in the life of a mental health advanced practitioner
12 May 2023
To celebrate International Nurses Day 2023, we sat down with our mental health advanced practitioners to learn what a typical week is like for them.
International Nurses Day 2023 – Alice’s Story
12 May 2023
Alice Welby is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Jean’s Story
12 May 2023
Jean Bryson is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – David’s Story
12 May 2023
David Young is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Katie’s Story
12 May 2023
Katie Holmes is a qualified nurse, working as a pre-hospital practitioner within the Trust.
Mental Health Joint Response Car Launched for Mid & South Essex
11 May 2023
New mental health vehicle launched in the Mid and South Essex areas.
Clinical assistant hits the right notes on Britain’s Got Talent
10 May 2023
A clinical assistant at the East of England Ambulance Service who was part of a community choir which starred on ITV’s Britain’s Got Talent has talked about how singing helps her wellbeing.
New service helping EEAST go above and beyond for patients
03 May 2023
A family struggling to pay the bills and a man sleeping rough are among the patients that have been helped by a pioneering programme set up by the East of England Ambulance Service NHS Trust to signpost patients to services able to help unmet needs.
Embracing Autism: Autism Acceptance Month
27 April 2023
'Autism an Ability or a Disability – It all depends on society and the calibre of support on offer'
by Dr Hein Scheffer, Director of Strategy, Culture and EducationAllergy Awareness Week: Benjamin's story
26 April 2023
For Allergy Awareness Week, we’ve spoken to volunteer Benjamin Cronin about his experience living with a severe allergy.
New Chair announced at EEAST
25 April 2023
The new chair of the East of England Ambulance Service Trust (EEAST) has been announced as Mrunal Sisodia OBE.
Allergy Awareness Week
24 April 2023
Allergy Awareness Week, an annually observed week created by charity Allergy UK to raise awareness about allergies and offer support to those who suffer with one, begins today.
London Marathon 2023: Colin Davis
22 April 2023
The London Marathon 2023 is taking place this Sunday, 23rd April. Our CFR Colin Davis is running the marathon and is raising money for his CFR group via the east of England Ambulance Service Charity.
EEAST re-signs Armed Forces Covenant
20 April 2023
EEAST has signed up once again to the Armed Forces Covenant.
National Sibling Day: Gary and Nick Ball
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
National Sibling Day: Amber and Martin Bradbury
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
7-year old who raised alarm for her Mum meets paramedics
07 April 2023
Seven-year old Ariyah, has been presented with a certificate to recognise her bravery.
World Autism Day 2023 – Meet Garry
02 April 2023
Today is World Autism Day, which coincides with World Autism Acceptance Week. It aims to put a spotlight on the hurdles that people with autism face every day
Mother's Day 2023: Shaun and Steph
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Mother's Day 2023: Brannon and Sarah
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Sharing Darren's story for #SignLanguageWeek
17 March 2023
This week is Sign Language Week, an exciting national campaign that is led by the British Deaf Association (BDA). Darren is sharing his experiences of learning BSL, and why it's important to be inclusive.
EEAST Community Recruitment Event
16 March 2023
On Thursday 30th March we will be hosting an inclusive recruitment event at Anglia Ruskin University in Chelmsford, along with partners from other blue light services and NHS organisations. Everyone is welcome.
EEAST response to Channel 4 Dispatches documentary
07 March 2023
On Thursday (March 9) at 9pm, Channel 4 is broadcasting a Dispatches documentary about the NHS, mostly centred around EEAST and Watford General Hospital.
Healthcare Unions suspend industrial action
03 March 2023
Both UNISON and GMB healthcare unions have suspended industrial action over national issue of pay that had been planned for on Monday 6th March and Wednesday 8th March.
Update on industrial action dates
24 February 2023
EEAST has been working closely with the healthcare unions over potential industrial action being held over the national issue of pay. The unions have now confirmed dates of planned industrial action.
Hollie's story for National Apprenticeship Week
12 February 2023
Albert's story for National Apprenticeship Week
10 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
Megan's story for National Apprenticeship Week
08 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
CQC recognises further improvements at EEAST
02 February 2023
The East of England Ambulance Service NHS Trust (EEAST) has made more improvements with the Care Quality Commission (CQC) removing two conditions on its licence.
Essex mum meets call handler who helped keep her son’s heart beating
18 January 2023
An Essex mum has met the ambulance service call handler who helped her keep her son alive.
EEAST stands down from latest Business Continuity Incident
04 January 2023
The East of England Ambulance Service NHS Trust (EEAST) has today [Wednesday 4th January] stood down the Business Continuity Incident that was declared on the 28th December.
EEAST declares a Business Continuity Incident
28 December 2022
EEAST has declared a Business Continuity Incident.
Chair of EEAST to step down after three years
22 December 2022
The Chair of the East of England Ambulance Service NHS Trust is to step down after leading the Trust for three years.
Mayoral Visit to Cromer Ambulance Station with Christmas gifts for hard-working crews
22 December 2022
Cromer Town Mayor Pat West visited his local ambulance station to thank staff for their hard work during a challenging year for the East of England Ambulance Service.
EEAST stands down from Business Continuity Incident
21 December 2022
EEAST has been able to stand down the Business Continuity Incident which we declared on Monday evening after a high volume of calls and delays in handing over patients at hospitals. Thank you to all our staff and volunteers.
Special Christmas film for EEAST
20 December 2022
With just a few days left to go before Christmas, it’s the perfect time to share a film made by our very own EEAST Apprentice EMT, Ben Brayshaw.
EEAST moves to Business Continuity Incident
19 December 2022
Declaring a Business Continuity Incident means we can ensure our resources are focused on patients with the greatest need.
EHRC concludes legal agreement with EEAST
16 December 2022
The East of England Ambulance Service (EEAST) has made significant progress in tackling sexual harassment and is no longer under the legally enforceable action plan which was agreed with the Equality and Human Rights Commission (EHRC) in April 2021.
EEAST and Magpas Air Ambulance crews win 999 Hero category at The Sun’s Who Cares Wins awards
28 November 2022
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Magpas Air Ambulance received a national award for their efforts in bringing a 13-year-old in cardiac arrest back to life.
Harlow MP praises staff during visit to refurbished ambulance station
28 November 2022
Robert Halfon welcomed the recent £500,000 investment that created a ‘Make Ready’ facility for faster ambulance turn-arounds.
Family’s thanks to EEAST and Magpas Air Ambulance crews who brought 13-year-old “back to life”
21 November 2022
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Magpas Air Ambulance have been shortlisted for a national award after bringing a 13-year-old in cardiac arrest back to life.
Plans for new state-of-the-art base unveiled
16 November 2022
The East of England Ambulance Service NHS Trust (EEAST) has drawn up plans to create a state-of-the-art hub on the outskirts of Bury St Edmunds to further improve the response it can provide to patients.
Essex MP meets 999 call handlers at refurbished Ambulance Operations Centre
14 November 2022
Essex MP and International Trade Secretary, Kemi Badenoch visited the refurbished Ambulance Operations Centre (AOC) in Chelmsford.
16 Air Assault Brigade joins EEAST for a series of rideouts
11 November 2022
This week, combat medical technicians from 7 Para Royal Horse Artillery, which are part of 16 Air Assault Brigade, joined EEAST to begin a series of rideouts to observe our paramedics working in the community, as part of our ongoing relationship with the HM Armed Forces.
New approach to get patients the care they need more quickly
03 November 2022
The East of England Ambulance Service Trust (EEAST) is piloting a new approach that will see patients getting the help they need more quickly.
New unit at Southend Hospital aims to help handover delays
01 November 2022
Patients arriving at hospital by ambulance are set to be seen more quickly thanks to the introduction of an Ambulance Handover Unit at the Southend Hospital site.
Remember, Remember… to have a safe Bonfire Night!
31 October 2022
As Bonfire Night is fast approaching, we’re sharing our top safety tips for the night, so you can enjoy yourself and avoid any unnecessary injuries.
Get behind the scenes with our call handlers
24 October 2022
It’s International Control Room Week and to kick things off we’re launching a new short film.
Stay safe this spooky season!
20 October 2022
With Halloween creeping closer, we’re offering our top safety tips for parents to share with their children.
World Mental Health Day 2022
10 October 2022
To mark World Mental Health Day, we’re sharing a podcast recorded by EEAST Paramedic Joe Cartwright and Debi Roberts from the Ollie Foundation.
Major Incident Standby stood down
06 October 2022
EEAST has stood down from Major Incident Standby status, following work with NHS colleagues to manage the system pressures on the NHS.
EEAST under extreme pressure
02 October 2022
Our service is under extreme pressure and we have increased our escalation state across the Trust.
Organ Donation Week - Edward's Story
29 September 2022
This #OrganDonationWeek, we wanted to share Apprentice Paramedic, Edward Dodd’s story.
EEAST – Supporting and expanding community first responders across our region
26 September 2022
EEAST is taking action to better support and recognise the invaluable commitment of our Community First Responders (CFRs) as well as launching a campaign to recruit more.
EEAST Statement following the sad passing of HM Queen Elizabeth II
08 September 2022
Following the sad news of the death of HM Queen Elizabeth II, Tom Abell, Chief Executive has issued the following statement.
Award-winning Chelsea Flower Show garden officially opens at Chelmsford Ambulance Station
26 August 2022
A garden which was awarded a silver medal at last year’s RHS Chelsea Flower Show has been gifted to Chelmsford Ambulance Station as a space for staff to enjoy and unwind.
Help us meet our patients’ unmet needs
25 August 2022
There are times when our patients need additional support, whether it’s tackling loneliness, finding a support group, or requiring non-clinical care.
“I will be forever grateful for the amazing team effort which saved two lives that day”
02 August 2022
An emergency responder with the East of England Ambulance Service (EEAST) was saved by his colleagues after he had a heart attack – while treating a woman in cardiac arrest.
Heatwave statement
19 July 2022
The Trust has detailed plans in place to manage the service during periods of high temperatures.
Care Quality Commission Report recognises ’marked improvement’ at EEAST
13 July 2022
The results of the Care Quality Commission (CQC) inspection into the East of England Ambulance Service Trust earlier this year have now been published.
EEAST celebrates long service of dedicated staff
11 July 2022
East of England Ambulance Service (EEAST) has held two special ceremonies to celebrate and thank its dedicated staff who have together clocked up more than 9,700 years of service.
Doctors and nurses join ambulance crews on the road to end delays for patients
04 July 2022
Doctors, nurses and other health and social care professionals have jumped on board ambulances to bring new eyes to the fight to end delays for patients.
Reflections on Father's Day 2022
17 June 2022
For some of our colleagues EEAST really is a family business. We’ve got husbands and wives both of whom work within the organisation, and we also have parents and children working here.
Life-saving scheme rolled out further
15 June 2022
EEAST has joined forces with Hertfordshire Constabulary to roll out the life-saving GoodSAM scheme so that people who suffer a cardiac arrest get help as soon as possible.
Helping others in Adam’s memory
15 June 2022
The family of a young man who died suddenly have thanked volunteers with the East of England Ambulance Service NHS Trust (EEAST) for the care they provided by gifting them specialist equipment in memory of their son.
Boy’s ambulance dream fulfilled
09 June 2022
A boy with autism and ADHD who is obsessed with ambulances had his dream become a reality thanks to the East of England Ambulance Service (EEAST).
Meet our Community First Responders
07 June 2022
To celebrate this years Volunteers’ Week, three of EEAST’s Community First Responders (CFR’s) talk about what being a CFR means to them.
Celebrating our “awe-inspiring” volunteers
01 June 2022
The contributions made by selfless volunteers who provide life-saving care at emergencies, transport patients to vital appointments and offer a variety of other essential support are being hailed by East of England Ambulance Service (EEAST).
EEAST wins £116,000 grant to help communities
25 May 2022
The East of England Ambulance Service Charity has secured a grant of more than £116,000 for an innovative approach to help patients get the help they need.
Taking on the Jurassic Coast for Ambulance Charity
09 May 2022
May is National Walking Month, and no-one is taking it more seriously than East of England Ambulance Service Community First Responder (CFR), Kevin Power, who is taking on the Jurassic Coast Ultra Challenge to raise money for the Standon and Puckeridge CFR Group in Hertfordshire.
EEAST clinical lead featured in educational video on resuscitation
21 April 2022
EEAST has contributed to an educational video to support patients and their families, as well as health professionals, to have conversations about resuscitation.
EEAST asks for public’s help ahead of Easter Bank Holiday
13 April 2022
The East of England Ambulance Service is asking for the public’s help as it prepares for a busy Easter Bank Holiday weekend.
GoodSam to increase radius
11 April 2022
From Monday 11th April, EEAST will be alerting GoodSAM responders to patients within a 2 mile radius.
EEAST helps UK donate fleet of ambulances to Ukraine
07 April 2022
The East of England Ambulance Trust (EEAST) is helping the NHS donate a fleet of ambulances to provide urgent care for those injured by Russian attacks in Ukraine.
North Norfolk recruitment roadshow aims to attract more Community First Responders
06 April 2022
A recruitment roadshow to attract more community first responders (CFRs) starts in North Norfolk next week.
Church running club Outruns an Ambulance
18 March 2022
Four members of a running club in Norfolk have completed the ‘Outrun an Ambulance’ challenge to raise money for the East of England Ambulance Service (EEAST).
East of England Ambulance Service signs up to anti-racism pledge
16 March 2022
The East of England Ambulance Service (EEAST) is the first NHS Trust to have signed up to UNISON’S new Anti-Racism Charter which aims to help tackle racism in the public sector.
CFR car gets Mayoral approval
10 March 2022
The Mayor of Cambridge visited Cambridge Ambulance Station to find out more about a project that has been helping Community First Responders (CFR) support patients across a broader area of the region by introducing designated vehicles for them based at stations.
Stroke patient’s fundraising feat raises money for EEAST charity
08 March 2022
Twenty-nine-year-old Ashley McLean has raised £3250 for EEAST after cycling 100 miles in 24 hours, exactly one year after suffering a stroke at home in bed.
RRV boost for EEAST’s co-responders
01 March 2022
Smarter Metering Services Limited and its sister company Gas Emergency UK Limited has donated a fully operational rapid response vehicle to the RAF Henlow military co-responders who support EEAST’s teams.
Ambulance staff plea to ‘work without fear’ as they experience rising cases of violence and aggression
28 February 2022
Ambulance staff who have been attacked while on duty are leading a national campaign to stamp out soaring cases of violence and aggression against emergency workers.
Outrun an Ambulance
14 February 2022
We are now in month two of our Outrun an Ambulance fundraising challenge. So far, 28 fantastic fundraisers have signed up, already raising over £2,200 for EEAST’s charity! An incredible achievement, especially as all funds raised will used to support EEAST’s staff and volunteers.
Trust to hit top gear with electric vehicle trial
14 February 2022
Three Rapid Response Vehicles (RRVs) will be trialled by EEAST as part of the NHS’s move towards zero emissions vehicles.
More GoodSam volunteers to be notified
02 February 2022
From 2nd February 2022 the East of England Ambulance Service NHS Trust (EEAST) will be increasing the number of GoodSAM volunteers notified of patients in Cardiac Arrest.
NHS Charities Together to support and fund East of England Ambulance Service community response projects
27 January 2022
NHS Charities Together has awarded £508,689 to East of England Ambulance Service NHS Trust Charitable Funds.
Can you outrun an ambulance?
17 January 2022
The East of England Ambulance Charity has launched a great way for people to focus on their health and wellbeing by fundraising to support the ambulance service.
RAF Commendation for EEAST Paramedic
04 January 2022
Paramedic, Paul Chittock, has been awarded a Station Commander’s Commendation, marking 15 years of voluntary support for RAF colleagues based at Marham air force base in Norfolk.
EEAST gains gold-standard accreditation for support of armed forces veterans
17 December 2021
East of England Ambulance Service NHS Trust (EEAST) has been recognised as an exemplar in providing the best standards of care and support towards the Armed Forces community with the Veterans Aware accreditation.
Top award for paramedic Liam
11 December 2021
Paramedic Liam Sagi has been named ‘critical care practitioner of the year’ at a national awards ceremony.
EEAST staff recognised as NHS Heroes at Pride in Peterborough Awards
08 December 2021
EEAST staff members Ben Hawkins and Chloe Spencer have scooped the NHS Hero Award at the Pride in Peterborough Awards.
Interim Medical Director appointed
06 December 2021
We are pleased to announce that Dr Simon Walsh has joined EEAST as Interim Medical Director.
Additional funds to support CFRs
06 December 2021
EEAST has been awarded some additional funds from the NHS E Volunteer Services Fund to support CFR activity over winter.
Wellbeing garden opens in Basildon
29 November 2021
Basildon station has formally opened a new wellbeing garden for staff, featuring a memorial bench dedicated to former colleague Neil Ruch.
Celebrating the Stars of EEAST
26 November 2021
Staff and volunteers with EEAST were honoured last night at the Stars of EEAST Awards for their hard work and commitment.
New permanent directors appointed
25 November 2021
East of England Ambulance Service NHS Trust is pleased to announce the appointment of the three permanent executives to join the leadership team.
Innovative local palliative care service wins prestigious HSJ award
24 November 2021
An innovative project which has seen EEAST join forces with health and care partners in Cambridgeshire and Peterborough to improve the support provided to end of life patients has won a prestigious HSJ award.
Mental health joint response car goes live to support people in crisis
19 November 2021
People in Norfolk and Waveney experiencing a mental health crisis can now benefit from a dedicated mental health response car.
We are very busy
10 November 2021
We are extremely busy and we are asking for your help with the current high levels of demand for our services.
Statement regarding EEAST telephony system failure
10 November 2021
Shortly before 2.30pm today our Computer Aided Dispatch and telephony systems experienced a failure.
Support EEAST's charity by signing up to Amazon Smile
09 November 2021
Please help support the East of England Ambulance Service NHS Trust Charity by signing up to Amazon Smile.
Stay safe this fireworks season
04 November 2021
The public is being urged to enjoy Bonfire Night safely on Friday 5th November by the East of England Ambulance Service.
Benches to be distributed across EEAST
01 November 2021
Thanks to a Covid-19 grant received from NHS Charities Together, the EEAST Charity is currently distributing over 120 benches across 80 Trust sites for the benefit of staff and volunteers.
Managing fatigue at work
28 October 2021
Managing fatigue is important for all workers but it’s especially so in the emergency services.
EEAST awarded highest honour by Basildon Council
25 October 2021
The East of England Ambulance Service NHS Trust (EEAST) has been awarded Freedom of Entry to the Borough by Basildon Council in recognition of the heroic efforts serving the community during the coronavirus pandemic.
Young mum thanks EEAST staff for saving her life after cardiac arrest
19 October 2021
A month to the day after suffering a cardiac arrest, 25-year-old patient Daira Jakobsone was able to meet her lifesavers at Kempston ambulance station.
Police sign-up to scheme to assist cardiac arrest patients in Cambridgeshire
16 October 2021
Frontline officers and Police Community Support Officers from Cambridgeshire Constabulary who are trained in Basic Life Support and the use of Automated External Defibrilators (AED) will now be notified and able to respond to a patient suffering a cardiac arrest in their vicinity.
CEO tribute to Sir David Amess
15 October 2021
Tribute from Tom Abell, CEO to Sir Davis Amess
AOC Recruitment Days October 2021
12 October 2021
We have two exciting open days coming up this weekend within our Ambulance Operations Centres (AOC) in Norwich and Chelmsford.
“I feel incredibly grateful – I am a very lucky man”
06 October 2021
A farmer who was inspired to become a community first responder (CFR) after having a cardiac arrest has helped to save the life of a neighbour exactly a year to the day after qualifying.
Connor's fundraiser
04 October 2021
A young boy who fell out of a tree and was treated and taken to hospital by EEAST’s HART team, took on a fundraising challenge this weekend to say thank you.
EEAST statement regarding fuel supply
27 September 2021
A statement from EEAST on fuel supply issues.
EEAST and West Suffolk College team up to offer insight into career in ambulance service
16 September 2021
East of England Ambulance Service NHS Trust (EEAST) and West Suffolk College are working together to broaden the scope of the Health and Social Care course with the aim of attracting more students.
It's Your Call: Activity Book for Children
23 August 2021
As part of our #ItsYourCall social media campaign we have created an activity book for children.
Opening of EEAST’s first wellbeing garden in Longwater
16 August 2021
Thanks to monies raised by Captain Sir Tom Moore, EEAST has been able to revitalise a run-down station space and create a blossoming wellbeing garden for staff and volunteers to enjoy.
“I’m so grateful – it feels like a second chance at life”
11 August 2021
A grateful patient whose heart stopped twice in the back of an East of England Ambulance Service vehicle has thanked the crews who shocked him back to life and described them as “his heroes”.
New chief executive takes up his post
02 August 2021
Tom Abell has today (2 August) taken up his post as chief executive of the East of England Ambulance Service NHS Trust (EEAST).
GoodSAM defib donation
30 July 2021
GoodSAM volunteer, and EEAST Emergency Medical Technician (EMT), Martin Grove now has his own defibrillator to use when he attends patients in a volunteer capacity, thanks to a local family from Beccles.
People in the east of England urged to make use of 111 online for medical advice
29 July 2021
East of England Ambulance Service NHS Trust (EEAST) is encouraging the public to use NHS 111 online for medical advice, with demand for 999 calls increasing and ambulance staff helping more patients.
Additional Lifesaving Equipment for Felixstowe, thanks to Felixstowe Community First Responders and the Rotary Club of Felixstowe
28 July 2021
During 2021, the Felixstowe Community First Responders (CFRs) have embarked upon a variety of fundraising activities in order to replace ageing lifesaving equipment.
Thank you event for patient’s family
16 July 2021
Recently, a team of EEAST colleagues got the chance to thank a 15-year-old lifesaver who stepped in to perform CPR when his dad went into cardiac arrest.
Father and son thankful for life saving efforts
15 July 2021
Last week, two patients visited Waveney Ambulance Depot to thank the staff who responded to a serious road traffic collision they were involved in during May 2020.
EEAST calls for responsible high spirits this weekend
09 July 2021
The East of England Ambulance Service (EEAST) is asking for the public’s help as it prepares for another busy weekend.
Quality Account 2020/21
07 July 2021
Our latest Quality Account which includes input from our commissioners and Healthwatch organisations has now been published and contains a wealth of information on the care delivered during 2020/21 against the nationally mandated and our own local priorities.
Armed Forces Day - Taking on Three Peaks in veteran’s memory
26 June 2021
16 paramedics and EMTs from Mid-Essex, some of whom are British Army reservists and veterans, will tackle the Three Peaks challenge in July to raise money for Combat Stress.
Armed Forces Day
26 June 2021
Today marks Armed Forces Day.
Reserves Day
23 June 2021
Today (23rd June) is Reserves Day and we are celebrating the amazing reservists we have working for EEAST. Reservists give up their spare time to serve in the Reserve Forces, balancing their civilian life with a military career to ensure that, should their country require them, they would be ready to serve.
Drowning Prevention Week
21 June 2021
Drowning Prevention Week (DPW) aims to equip everybody across the UK and Ireland with the skills and knowledge, to make the right decisions about water safety.
EEAST volunteer scoops prestigious award
15 June 2021
A volunteer for the East of England Ambulance Service has been recognised for outstanding contribution at an annual forum of leading figures in the ambulance service.
Volunteers’ Week
07 June 2021
Join us in saying a huge thank you to all our incredible volunteers across EEAST.
Ben Hawkins for Young Achiever of the Year
24 May 2021
Congratulations to Ben Hawkins, an Emergency Dispatcher based in Bedford EOC, who has been awarded, ‘Young Achiever of the Year’ at the Control Room Awards 2021.
EEAST appoints new chief executive
06 May 2021
Following a competitive recruitment process, the East of England Ambulance Service has appointed Tom Abell as its new permanent chief executive.
"Helping people in their time of crisis is incredibly rewarding”
31 March 2021
A community first responder (CFR) who has helped more than 500 patients while volunteering with the East of England Ambulance Service (EEAST) has spoken of the enjoyment he takes from his role while encouraging others to consider following his lead.
Falls partnership hailed a success
22 March 2021
More than 100 people who have suffered a fall at home have received fast, effective help during the past year thanks to an innovative partnership between the East of England Ambulance Service (EEAST) and Bedfordshire Fire and Rescue Service.
Cuddle pockets launched at EEAST
17 March 2021
The East of England Ambulance Service (EEAST) has introduced bespoke, handmade cuddle pockets so that stillborn babies can be transported to hospital with compassion and sensitivity.
Patients and families encouraged to nominate “heroes in headsets”
16 March 2021
People who have received an excellent service from call handlers and control room teams at the East of England Ambulance Service (EEAST) are being encouraged to nominate their “heroes in headsets” for a prized national award.
First Responder raises lifesaving funds
15 March 2021
A Community First Responder (CFR) from Norfolk teamed up with a local care home and raised enough money to provide his local town centre with two defibrillators.
Improved vehicles hit the roads
18 February 2021
EEAST has invested nearly £50m in 440 new ambulances which have been specially designed to make transfers more comfortable for patients while improving safety for crews and the care which they are able to provide.
New early intervention vehicle to help keep mid Essex residents out of hospital
16 February 2021
The East of England Ambulance Service (EEAST), in collaboration with NHS Mid Essex Clinical Commissioning Group (CCG), has today (15 February) launched a specialist vehicle offering patients urgent care support in their own home.
Driving improvements with reverse mentoring
01 February 2021
Staff at the East of England Ambulance Service (EEAST) are mentoring senior leaders as part of an innovative project designed to provide a vital insight into the challenges they face so that improvements can be made.
Joint Mental Health Response Car goes live
29 January 2021
A mental health response car that is a joint initiative involving Cambridgeshire and Peterborough NHS Foundation Trust and the East of England Ambulance Service is now live across Cambridgeshire and Peterborough.
Family’s gratitude to “amazing” life savers
28 January 2021
A Suffolk mum has pledged to walk 100 miles during January to thank our crews for saving her 35-year-old husband’s life after he suffered a cardiac arrest in his sleep.
Saying thank you to EEAST’s hard-working staff
25 January 2021
Famous faces from across the eastern region have joined forces with the East of England Ambulance Service NHS Trust (EEAST) to show their appreciation to its hard-working staff as part of a special week which is giving people the chance to say thank you.
New year’s honour for EEAST paramedic
22 January 2021
A specialist paramedic with the East of England Ambulance Service NHS Trust (EEAST) has spoken of his “immense pride” after being named as a recipient of the British Empire Medal in the Queen’s New Year Honours.
Dorothy Hosein steps down as Chief Executive of EEAST
20 January 2021
Dorothy Hosein has today (20 January 2021) stepped down as chief executive of the East of England Ambulance Service NHS Trust, following a period of ill health.
1,000th call out for Riseley’s First Responders
19 January 2021
The New Year marked a significant milestone for patients in the north Bedfordshire area as Riseley Community First Responders (CFRs) attended their 1,000th emergency call on 2nd January 2021.