News
Emotional reunion for grandmother with life savers who brought her back from death
06 June 2023
A grandmother from Stevenage enjoyed an emotional reunion with the people who saved her life after she suffered a cardiac arrest at the wheel of her car in April.
EEAST paramedic bids for paddleboarding world record
02 June 2023
An EEAST paramedic is preparing for a World Record bid which he hopes will encourage conversations around suicide and highlight support that is out there for anyone who is struggling.
LGBT+ staff survey finds EEAST ‘a modern and inclusive organisation'
01 June 2023
The East of England Ambulance Service is publishing the results of an independent survey of colleagues who identify as LGBT+.
EEAST’s charity receive donation in memory of long-serving Norfolk nurse
01 June 2023
The family of a woman who gave 42 years of service to the NHS in Norfolk has chosen the East of England Ambulance Service’s charity as one of the recipients of donations in her memory.
Danbury community first responders recognised for outstanding contribution
19 May 2023
A team of community first responders at the East of England Ambulance Service (EEAST) who have responded to over 8,000 patients have been recognised for their outstanding contribution to their community.
Paramedics represent EEAST in Coronation Honour Guard
15 May 2023
Two clinicians from EEAST were chosen to be part of the honour guard for the King’s Coronation.
International Nurses Day - A week in the life of a mental health advanced practitioner
12 May 2023
To celebrate International Nurses Day 2023, we sat down with our mental health advanced practitioners to learn what a typical week is like for them.
International Nurses Day 2023 – Alice’s Story
12 May 2023
Alice Welby is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Jean’s Story
12 May 2023
Jean Bryson is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – David’s Story
12 May 2023
David Young is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Katie’s Story
12 May 2023
Katie Holmes is a qualified nurse, working as a pre-hospital practitioner within the Trust.
Mental Health Joint Response Car Launched for Mid & South Essex
11 May 2023
New mental health vehicle launched in the Mid and South Essex areas.
Clinical assistant hits the right notes on Britain’s Got Talent
10 May 2023
A clinical assistant at the East of England Ambulance Service who was part of a community choir which starred on ITV’s Britain’s Got Talent has talked about how singing helps her wellbeing.
New service helping EEAST go above and beyond for patients
03 May 2023
A family struggling to pay the bills and a man sleeping rough are among the patients that have been helped by a pioneering programme set up by the East of England Ambulance Service NHS Trust to signpost patients to services able to help unmet needs.
Embracing Autism: Autism Acceptance Month
27 April 2023
'Autism an Ability or a Disability – It all depends on society and the calibre of support on offer'
by Dr Hein Scheffer, Director of Strategy, Culture and EducationAllergy Awareness Week: Benjamin's story
26 April 2023
For Allergy Awareness Week, we’ve spoken to volunteer Benjamin Cronin about his experience living with a severe allergy.
New Chair announced at EEAST
25 April 2023
The new chair of the East of England Ambulance Service Trust (EEAST) has been announced as Mrunal Sisodia OBE.
Allergy Awareness Week
24 April 2023
Allergy Awareness Week, an annually observed week created by charity Allergy UK to raise awareness about allergies and offer support to those who suffer with one, begins today.
London Marathon 2023: Colin Davis
22 April 2023
The London Marathon 2023 is taking place this Sunday, 23rd April. Our CFR Colin Davis is running the marathon and is raising money for his CFR group via the east of England Ambulance Service Charity.
EEAST re-signs Armed Forces Covenant
20 April 2023
EEAST has signed up once again to the Armed Forces Covenant.
National Sibling Day: Gary and Nick Ball
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
National Sibling Day: Amber and Martin Bradbury
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
7-year old who raised alarm for her Mum meets paramedics
07 April 2023
Seven-year old Ariyah, has been presented with a certificate to recognise her bravery.
World Autism Day 2023 – Meet Garry
02 April 2023
Today is World Autism Day, which coincides with World Autism Acceptance Week. It aims to put a spotlight on the hurdles that people with autism face every day
Mother's Day 2023: Shaun and Steph
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Mother's Day 2023: Brannon and Sarah
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Sharing Darren's story for #SignLanguageWeek
17 March 2023
This week is Sign Language Week, an exciting national campaign that is led by the British Deaf Association (BDA). Darren is sharing his experiences of learning BSL, and why it's important to be inclusive.
EEAST Community Recruitment Event
16 March 2023
On Thursday 30th March we will be hosting an inclusive recruitment event at Anglia Ruskin University in Chelmsford, along with partners from other blue light services and NHS organisations. Everyone is welcome.
EEAST response to Channel 4 Dispatches documentary
07 March 2023
On Thursday (March 9) at 9pm, Channel 4 is broadcasting a Dispatches documentary about the NHS, mostly centred around EEAST and Watford General Hospital.
Healthcare Unions suspend industrial action
03 March 2023
Both UNISON and GMB healthcare unions have suspended industrial action over national issue of pay that had been planned for on Monday 6th March and Wednesday 8th March.
Update on industrial action dates
24 February 2023
EEAST has been working closely with the healthcare unions over potential industrial action being held over the national issue of pay. The unions have now confirmed dates of planned industrial action.
Hollie's story for National Apprenticeship Week
12 February 2023
Albert's story for National Apprenticeship Week
10 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
Megan's story for National Apprenticeship Week
08 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
CQC recognises further improvements at EEAST
02 February 2023
The East of England Ambulance Service NHS Trust (EEAST) has made more improvements with the Care Quality Commission (CQC) removing two conditions on its licence.
Essex mum meets call handler who helped keep her son’s heart beating
18 January 2023
An Essex mum has met the ambulance service call handler who helped her keep her son alive.
EEAST stands down from latest Business Continuity Incident
04 January 2023
The East of England Ambulance Service NHS Trust (EEAST) has today [Wednesday 4th January] stood down the Business Continuity Incident that was declared on the 28th December.
EEAST declares a Business Continuity Incident
28 December 2022
EEAST has declared a Business Continuity Incident.
Chair of EEAST to step down after three years
22 December 2022
The Chair of the East of England Ambulance Service NHS Trust is to step down after leading the Trust for three years.
Mayoral Visit to Cromer Ambulance Station with Christmas gifts for hard-working crews
22 December 2022
Cromer Town Mayor Pat West visited his local ambulance station to thank staff for their hard work during a challenging year for the East of England Ambulance Service.
EEAST stands down from Business Continuity Incident
21 December 2022
EEAST has been able to stand down the Business Continuity Incident which we declared on Monday evening after a high volume of calls and delays in handing over patients at hospitals. Thank you to all our staff and volunteers.
Special Christmas film for EEAST
20 December 2022
With just a few days left to go before Christmas, it’s the perfect time to share a film made by our very own EEAST Apprentice EMT, Ben Brayshaw.
EEAST moves to Business Continuity Incident
19 December 2022
Declaring a Business Continuity Incident means we can ensure our resources are focused on patients with the greatest need.
EHRC concludes legal agreement with EEAST
16 December 2022
The East of England Ambulance Service (EEAST) has made significant progress in tackling sexual harassment and is no longer under the legally enforceable action plan which was agreed with the Equality and Human Rights Commission (EHRC) in April 2021.
EEAST and Magpas Air Ambulance crews win 999 Hero category at The Sun’s Who Cares Wins awards
28 November 2022
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Magpas Air Ambulance received a national award for their efforts in bringing a 13-year-old in cardiac arrest back to life.
Harlow MP praises staff during visit to refurbished ambulance station
28 November 2022
Robert Halfon welcomed the recent £500,000 investment that created a ‘Make Ready’ facility for faster ambulance turn-arounds.
Family’s thanks to EEAST and Magpas Air Ambulance crews who brought 13-year-old “back to life”
21 November 2022
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Magpas Air Ambulance have been shortlisted for a national award after bringing a 13-year-old in cardiac arrest back to life.
Plans for new state-of-the-art base unveiled
16 November 2022
The East of England Ambulance Service NHS Trust (EEAST) has drawn up plans to create a state-of-the-art hub on the outskirts of Bury St Edmunds to further improve the response it can provide to patients.
Essex MP meets 999 call handlers at refurbished Ambulance Operations Centre
14 November 2022
Essex MP and International Trade Secretary, Kemi Badenoch visited the refurbished Ambulance Operations Centre (AOC) in Chelmsford.
16 Air Assault Brigade joins EEAST for a series of rideouts
11 November 2022
This week, combat medical technicians from 7 Para Royal Horse Artillery, which are part of 16 Air Assault Brigade, joined EEAST to begin a series of rideouts to observe our paramedics working in the community, as part of our ongoing relationship with the HM Armed Forces.
New approach to get patients the care they need more quickly
03 November 2022
The East of England Ambulance Service Trust (EEAST) is piloting a new approach that will see patients getting the help they need more quickly.
New unit at Southend Hospital aims to help handover delays
01 November 2022
Patients arriving at hospital by ambulance are set to be seen more quickly thanks to the introduction of an Ambulance Handover Unit at the Southend Hospital site.
Remember, Remember… to have a safe Bonfire Night!
31 October 2022
As Bonfire Night is fast approaching, we’re sharing our top safety tips for the night, so you can enjoy yourself and avoid any unnecessary injuries.
Get behind the scenes with our call handlers
24 October 2022
It’s International Control Room Week and to kick things off we’re launching a new short film.
Stay safe this spooky season!
20 October 2022
With Halloween creeping closer, we’re offering our top safety tips for parents to share with their children.
World Mental Health Day 2022
10 October 2022
To mark World Mental Health Day, we’re sharing a podcast recorded by EEAST Paramedic Joe Cartwright and Debi Roberts from the Ollie Foundation.
Major Incident Standby stood down
06 October 2022
EEAST has stood down from Major Incident Standby status, following work with NHS colleagues to manage the system pressures on the NHS.
EEAST under extreme pressure
02 October 2022
Our service is under extreme pressure and we have increased our escalation state across the Trust.
Organ Donation Week - Edward's Story
29 September 2022
This #OrganDonationWeek, we wanted to share Apprentice Paramedic, Edward Dodd’s story.
EEAST – Supporting and expanding community first responders across our region
26 September 2022
EEAST is taking action to better support and recognise the invaluable commitment of our Community First Responders (CFRs) as well as launching a campaign to recruit more.
EEAST Statement following the sad passing of HM Queen Elizabeth II
08 September 2022
Following the sad news of the death of HM Queen Elizabeth II, Tom Abell, Chief Executive has issued the following statement.
Award-winning Chelsea Flower Show garden officially opens at Chelmsford Ambulance Station
26 August 2022
A garden which was awarded a silver medal at last year’s RHS Chelsea Flower Show has been gifted to Chelmsford Ambulance Station as a space for staff to enjoy and unwind.
Help us meet our patients’ unmet needs
25 August 2022
There are times when our patients need additional support, whether it’s tackling loneliness, finding a support group, or requiring non-clinical care.
“I will be forever grateful for the amazing team effort which saved two lives that day”
02 August 2022
An emergency responder with the East of England Ambulance Service (EEAST) was saved by his colleagues after he had a heart attack – while treating a woman in cardiac arrest.
Heatwave statement
19 July 2022
The Trust has detailed plans in place to manage the service during periods of high temperatures.
Care Quality Commission Report recognises ’marked improvement’ at EEAST
13 July 2022
The results of the Care Quality Commission (CQC) inspection into the East of England Ambulance Service Trust earlier this year have now been published.
EEAST celebrates long service of dedicated staff
11 July 2022
East of England Ambulance Service (EEAST) has held two special ceremonies to celebrate and thank its dedicated staff who have together clocked up more than 9,700 years of service.
Doctors and nurses join ambulance crews on the road to end delays for patients
04 July 2022
Doctors, nurses and other health and social care professionals have jumped on board ambulances to bring new eyes to the fight to end delays for patients.
Reflections on Father's Day 2022
17 June 2022
For some of our colleagues EEAST really is a family business. We’ve got husbands and wives both of whom work within the organisation, and we also have parents and children working here.
Life-saving scheme rolled out further
15 June 2022
EEAST has joined forces with Hertfordshire Constabulary to roll out the life-saving GoodSAM scheme so that people who suffer a cardiac arrest get help as soon as possible.
Helping others in Adam’s memory
15 June 2022
The family of a young man who died suddenly have thanked volunteers with the East of England Ambulance Service NHS Trust (EEAST) for the care they provided by gifting them specialist equipment in memory of their son.
Boy’s ambulance dream fulfilled
09 June 2022
A boy with autism and ADHD who is obsessed with ambulances had his dream become a reality thanks to the East of England Ambulance Service (EEAST).
Meet our Community First Responders
07 June 2022
To celebrate this years Volunteers’ Week, three of EEAST’s Community First Responders (CFR’s) talk about what being a CFR means to them.
Celebrating our “awe-inspiring” volunteers
01 June 2022
The contributions made by selfless volunteers who provide life-saving care at emergencies, transport patients to vital appointments and offer a variety of other essential support are being hailed by East of England Ambulance Service (EEAST).
EEAST wins £116,000 grant to help communities
25 May 2022
The East of England Ambulance Service Charity has secured a grant of more than £116,000 for an innovative approach to help patients get the help they need.
Taking on the Jurassic Coast for Ambulance Charity
09 May 2022
May is National Walking Month, and no-one is taking it more seriously than East of England Ambulance Service Community First Responder (CFR), Kevin Power, who is taking on the Jurassic Coast Ultra Challenge to raise money for the Standon and Puckeridge CFR Group in Hertfordshire.
EEAST clinical lead featured in educational video on resuscitation
21 April 2022
EEAST has contributed to an educational video to support patients and their families, as well as health professionals, to have conversations about resuscitation.
EEAST asks for public’s help ahead of Easter Bank Holiday
13 April 2022
The East of England Ambulance Service is asking for the public’s help as it prepares for a busy Easter Bank Holiday weekend.
GoodSam to increase radius
11 April 2022
From Monday 11th April, EEAST will be alerting GoodSAM responders to patients within a 2 mile radius.
EEAST helps UK donate fleet of ambulances to Ukraine
07 April 2022
The East of England Ambulance Trust (EEAST) is helping the NHS donate a fleet of ambulances to provide urgent care for those injured by Russian attacks in Ukraine.
North Norfolk recruitment roadshow aims to attract more Community First Responders
06 April 2022
A recruitment roadshow to attract more community first responders (CFRs) starts in North Norfolk next week.
Church running club Outruns an Ambulance
18 March 2022
Four members of a running club in Norfolk have completed the ‘Outrun an Ambulance’ challenge to raise money for the East of England Ambulance Service (EEAST).
East of England Ambulance Service signs up to anti-racism pledge
16 March 2022
The East of England Ambulance Service (EEAST) is the first NHS Trust to have signed up to UNISON’S new Anti-Racism Charter which aims to help tackle racism in the public sector.
March’s InTouch EEAST now available
11 March 2022
The latest edition of InTouch EEAST, our stakeholder newsletter, is now available. Read InTouch EEAST Issue 15 - March 2022.
CFR car gets Mayoral approval
10 March 2022
The Mayor of Cambridge visited Cambridge Ambulance Station to find out more about a project that has been helping Community First Responders (CFR) support patients across a broader area of the region by introducing designated vehicles for them based at stations.
Stroke patient’s fundraising feat raises money for EEAST charity
08 March 2022
Twenty-nine-year-old Ashley McLean has raised £3250 for EEAST after cycling 100 miles in 24 hours, exactly one year after suffering a stroke at home in bed.
RRV boost for EEAST’s co-responders
01 March 2022
Smarter Metering Services Limited and its sister company Gas Emergency UK Limited has donated a fully operational rapid response vehicle to the RAF Henlow military co-responders who support EEAST’s teams.
Ambulance staff plea to ‘work without fear’ as they experience rising cases of violence and aggression
28 February 2022
Ambulance staff who have been attacked while on duty are leading a national campaign to stamp out soaring cases of violence and aggression against emergency workers.
Outrun an Ambulance
14 February 2022
We are now in month two of our Outrun an Ambulance fundraising challenge. So far, 28 fantastic fundraisers have signed up, already raising over £2,200 for EEAST’s charity! An incredible achievement, especially as all funds raised will used to support EEAST’s staff and volunteers.
Trust to hit top gear with electric vehicle trial
14 February 2022
Three Rapid Response Vehicles (RRVs) will be trialled by EEAST as part of the NHS’s move towards zero emissions vehicles.
More GoodSam volunteers to be notified
02 February 2022
From 2nd February 2022 the East of England Ambulance Service NHS Trust (EEAST) will be increasing the number of GoodSAM volunteers notified of patients in Cardiac Arrest.
NHS Charities Together to support and fund East of England Ambulance Service community response projects
27 January 2022
NHS Charities Together has awarded £508,689 to East of England Ambulance Service NHS Trust Charitable Funds.
Can you outrun an ambulance?
17 January 2022
The East of England Ambulance Charity has launched a great way for people to focus on their health and wellbeing by fundraising to support the ambulance service.
RAF Commendation for EEAST Paramedic
04 January 2022
Paramedic, Paul Chittock, has been awarded a Station Commander’s Commendation, marking 15 years of voluntary support for RAF colleagues based at Marham air force base in Norfolk.
EEAST gains gold-standard accreditation for support of armed forces veterans
17 December 2021
East of England Ambulance Service NHS Trust (EEAST) has been recognised as an exemplar in providing the best standards of care and support towards the Armed Forces community with the Veterans Aware accreditation.
Top award for paramedic Liam
11 December 2021
Paramedic Liam Sagi has been named ‘critical care practitioner of the year’ at a national awards ceremony.
EEAST staff recognised as NHS Heroes at Pride in Peterborough Awards
08 December 2021
EEAST staff members Ben Hawkins and Chloe Spencer have scooped the NHS Hero Award at the Pride in Peterborough Awards.
Interim Medical Director appointed
06 December 2021
We are pleased to announce that Dr Simon Walsh has joined EEAST as Interim Medical Director.
Additional funds to support CFRs
06 December 2021
EEAST has been awarded some additional funds from the NHS E Volunteer Services Fund to support CFR activity over winter.
Wellbeing garden opens in Basildon
29 November 2021
Basildon station has formally opened a new wellbeing garden for staff, featuring a memorial bench dedicated to former colleague Neil Ruch.
Celebrating the Stars of EEAST
26 November 2021
Staff and volunteers with EEAST were honoured last night at the Stars of EEAST Awards for their hard work and commitment.
New permanent directors appointed
25 November 2021
East of England Ambulance Service NHS Trust is pleased to announce the appointment of the three permanent executives to join the leadership team.
Innovative local palliative care service wins prestigious HSJ award
24 November 2021
An innovative project which has seen EEAST join forces with health and care partners in Cambridgeshire and Peterborough to improve the support provided to end of life patients has won a prestigious HSJ award.
Mental health joint response car goes live to support people in crisis
19 November 2021
People in Norfolk and Waveney experiencing a mental health crisis can now benefit from a dedicated mental health response car.
We are very busy
10 November 2021
We are extremely busy and we are asking for your help with the current high levels of demand for our services.
Statement regarding EEAST telephony system failure
10 November 2021
Shortly before 2.30pm today our Computer Aided Dispatch and telephony systems experienced a failure.
Support EEAST's charity by signing up to Amazon Smile
09 November 2021
Please help support the East of England Ambulance Service NHS Trust Charity by signing up to Amazon Smile.
Stay safe this fireworks season
04 November 2021
The public is being urged to enjoy Bonfire Night safely on Friday 5th November by the East of England Ambulance Service.
Benches to be distributed across EEAST
01 November 2021
Thanks to a Covid-19 grant received from NHS Charities Together, the EEAST Charity is currently distributing over 120 benches across 80 Trust sites for the benefit of staff and volunteers.
Managing fatigue at work
28 October 2021
Managing fatigue is important for all workers but it’s especially so in the emergency services.
EEAST awarded highest honour by Basildon Council
25 October 2021
The East of England Ambulance Service NHS Trust (EEAST) has been awarded Freedom of Entry to the Borough by Basildon Council in recognition of the heroic efforts serving the community during the coronavirus pandemic.
Young mum thanks EEAST staff for saving her life after cardiac arrest
19 October 2021
A month to the day after suffering a cardiac arrest, 25-year-old patient Daira Jakobsone was able to meet her lifesavers at Kempston ambulance station.
Police sign-up to scheme to assist cardiac arrest patients in Cambridgeshire
16 October 2021
Frontline officers and Police Community Support Officers from Cambridgeshire Constabulary who are trained in Basic Life Support and the use of Automated External Defibrilators (AED) will now be notified and able to respond to a patient suffering a cardiac arrest in their vicinity.
CEO tribute to Sir David Amess
15 October 2021
Tribute from Tom Abell, CEO to Sir Davis Amess
AOC Recruitment Days October 2021
12 October 2021
We have two exciting open days coming up this weekend within our Ambulance Operations Centres (AOC) in Norwich and Chelmsford.
“I feel incredibly grateful – I am a very lucky man”
06 October 2021
A farmer who was inspired to become a community first responder (CFR) after having a cardiac arrest has helped to save the life of a neighbour exactly a year to the day after qualifying.
Connor's fundraiser
04 October 2021
A young boy who fell out of a tree and was treated and taken to hospital by EEAST’s HART team, took on a fundraising challenge this weekend to say thank you.
EEAST statement regarding fuel supply
27 September 2021
A statement from EEAST on fuel supply issues.
EEAST and West Suffolk College team up to offer insight into career in ambulance service
16 September 2021
East of England Ambulance Service NHS Trust (EEAST) and West Suffolk College are working together to broaden the scope of the Health and Social Care course with the aim of attracting more students.
It's Your Call: Activity Book for Children
23 August 2021
As part of our #ItsYourCall social media campaign we have created an activity book for children.
Opening of EEAST’s first wellbeing garden in Longwater
16 August 2021
Thanks to monies raised by Captain Sir Tom Moore, EEAST has been able to revitalise a run-down station space and create a blossoming wellbeing garden for staff and volunteers to enjoy.
“I’m so grateful – it feels like a second chance at life”
11 August 2021
A grateful patient whose heart stopped twice in the back of an East of England Ambulance Service vehicle has thanked the crews who shocked him back to life and described them as “his heroes”.
New chief executive takes up his post
02 August 2021
Tom Abell has today (2 August) taken up his post as chief executive of the East of England Ambulance Service NHS Trust (EEAST).
GoodSAM defib donation
30 July 2021
GoodSAM volunteer, and EEAST Emergency Medical Technician (EMT), Martin Grove now has his own defibrillator to use when he attends patients in a volunteer capacity, thanks to a local family from Beccles.
People in the east of England urged to make use of 111 online for medical advice
29 July 2021
East of England Ambulance Service NHS Trust (EEAST) is encouraging the public to use NHS 111 online for medical advice, with demand for 999 calls increasing and ambulance staff helping more patients.
Additional Lifesaving Equipment for Felixstowe, thanks to Felixstowe Community First Responders and the Rotary Club of Felixstowe
28 July 2021
During 2021, the Felixstowe Community First Responders (CFRs) have embarked upon a variety of fundraising activities in order to replace ageing lifesaving equipment.
Thank you event for patient’s family
16 July 2021
Recently, a team of EEAST colleagues got the chance to thank a 15-year-old lifesaver who stepped in to perform CPR when his dad went into cardiac arrest.
Father and son thankful for life saving efforts
15 July 2021
Last week, two patients visited Waveney Ambulance Depot to thank the staff who responded to a serious road traffic collision they were involved in during May 2020.
EEAST calls for responsible high spirits this weekend
09 July 2021
The East of England Ambulance Service (EEAST) is asking for the public’s help as it prepares for another busy weekend.
Warning on fraudulent calls
07 July 2021
It has been brought to our attention that some members of the public have received cold calls from a mobile number claiming to be an ambulance Trust. Read more...
Quality Account 2020/21
07 July 2021
Our latest Quality Account which includes input from our commissioners and Healthwatch organisations has now been published and contains a wealth of information on the care delivered during 2020/21 against the nationally mandated and our own local priorities.
Armed Forces Day - Taking on Three Peaks in veteran’s memory
26 June 2021
16 paramedics and EMTs from Mid-Essex, some of whom are British Army reservists and veterans, will tackle the Three Peaks challenge in July to raise money for Combat Stress.
Armed Forces Day
26 June 2021
Today marks Armed Forces Day.
Reserves Day
23 June 2021
Today (23rd June) is Reserves Day and we are celebrating the amazing reservists we have working for EEAST. Reservists give up their spare time to serve in the Reserve Forces, balancing their civilian life with a military career to ensure that, should their country require them, they would be ready to serve.
Drowning Prevention Week
21 June 2021
Drowning Prevention Week (DPW) aims to equip everybody across the UK and Ireland with the skills and knowledge, to make the right decisions about water safety.
EEAST volunteer scoops prestigious award
15 June 2021
A volunteer for the East of England Ambulance Service has been recognised for outstanding contribution at an annual forum of leading figures in the ambulance service.
Volunteers’ Week
07 June 2021
Join us in saying a huge thank you to all our incredible volunteers across EEAST.
Ben Hawkins for Young Achiever of the Year
24 May 2021
Congratulations to Ben Hawkins, an Emergency Dispatcher based in Bedford EOC, who has been awarded, ‘Young Achiever of the Year’ at the Control Room Awards 2021.
EEAST appoints new chief executive
06 May 2021
Following a competitive recruitment process, the East of England Ambulance Service has appointed Tom Abell as its new permanent chief executive.
"Helping people in their time of crisis is incredibly rewarding”
31 March 2021
A community first responder (CFR) who has helped more than 500 patients while volunteering with the East of England Ambulance Service (EEAST) has spoken of the enjoyment he takes from his role while encouraging others to consider following his lead.
Falls partnership hailed a success
22 March 2021
More than 100 people who have suffered a fall at home have received fast, effective help during the past year thanks to an innovative partnership between the East of England Ambulance Service (EEAST) and Bedfordshire Fire and Rescue Service.
Cuddle pockets launched at EEAST
17 March 2021
The East of England Ambulance Service (EEAST) has introduced bespoke, handmade cuddle pockets so that stillborn babies can be transported to hospital with compassion and sensitivity.
Patients and families encouraged to nominate “heroes in headsets”
16 March 2021
People who have received an excellent service from call handlers and control room teams at the East of England Ambulance Service (EEAST) are being encouraged to nominate their “heroes in headsets” for a prized national award.
First Responder raises lifesaving funds
15 March 2021
A Community First Responder (CFR) from Norfolk teamed up with a local care home and raised enough money to provide his local town centre with two defibrillators.
Improved vehicles hit the roads
18 February 2021
EEAST has invested nearly £50m in 440 new ambulances which have been specially designed to make transfers more comfortable for patients while improving safety for crews and the care which they are able to provide.
New early intervention vehicle to help keep mid Essex residents out of hospital
16 February 2021
The East of England Ambulance Service (EEAST), in collaboration with NHS Mid Essex Clinical Commissioning Group (CCG), has today (15 February) launched a specialist vehicle offering patients urgent care support in their own home.
Driving improvements with reverse mentoring
01 February 2021
Staff at the East of England Ambulance Service (EEAST) are mentoring senior leaders as part of an innovative project designed to provide a vital insight into the challenges they face so that improvements can be made.
Joint Mental Health Response Car goes live
29 January 2021
A mental health response car that is a joint initiative involving Cambridgeshire and Peterborough NHS Foundation Trust and the East of England Ambulance Service is now live across Cambridgeshire and Peterborough.
Family’s gratitude to “amazing” life savers
28 January 2021
A Suffolk mum has pledged to walk 100 miles during January to thank our crews for saving her 35-year-old husband’s life after he suffered a cardiac arrest in his sleep.
Saying thank you to EEAST’s hard-working staff
25 January 2021
Famous faces from across the eastern region have joined forces with the East of England Ambulance Service NHS Trust (EEAST) to show their appreciation to its hard-working staff as part of a special week which is giving people the chance to say thank you.
New year’s honour for EEAST paramedic
22 January 2021
A specialist paramedic with the East of England Ambulance Service NHS Trust (EEAST) has spoken of his “immense pride” after being named as a recipient of the British Empire Medal in the Queen’s New Year Honours.
Dorothy Hosein steps down as Chief Executive of EEAST
20 January 2021
Dorothy Hosein has today (20 January 2021) stepped down as chief executive of the East of England Ambulance Service NHS Trust, following a period of ill health.
1,000th call out for Riseley’s First Responders
19 January 2021
The New Year marked a significant milestone for patients in the north Bedfordshire area as Riseley Community First Responders (CFRs) attended their 1,000th emergency call on 2nd January 2021.
£25m project set to begin
08 December 2020
The East of England Ambulance Service NHS Trust (EEAST) is investing more than £25m in state-of-the-art technology which will further improve the safety and quality of care which staff are able to provide to patients.
Knitting for our patients
08 December 2020
EEAST crews in Ipswich have been busy knitting for patients!
As the weather gets colder, we tend to see an increased number of call-outs to the elderly. Part of our care is to make sure patients are comfortable and warm.
Community first responders (CFR) named as “Norfolk Heroes”
30 November 2020
A group of volunteers who give up their time to support the East of England Ambulance Service NHS Trust have been named as heroes for attending emergency calls during lockdown and helping vulnerable people.
Staying safe this fireworks season
04 November 2020
Dr Tom Davis, Deputy Chief Executive Officer and Medical Director provides tips for enjoying the fireworks season safely.
Top national award for “calm and reassuring” call handler
29 October 2020
A senior call handler with the East of England Ambulance Service NHS Trust (EEAST) has received a prestigious national award for remaining “calm and reassuring” while guiding a caller through a difficult birth.
Black History Month 2020: Black Lives Matter
28 October 2020
Tanoh Asamoah-Danso, Vice Chair of the EEAST BME Network shares his thoughts on the Black Lives Matter movement for Black History Month.
Community first responder group to reform in Wells-next-the-Sea
28 October 2020
The East of England Ambulance Service (EEAST) is holding an event this Saturday (31st October) to mark the reforming of a group of community first responders (CFRs) in Wells-next-the-Sea.
Volunteer response car making a difference for Cambridgeshire patients
13 October 2020
Community First Responders (CFRs) in central Cambridgeshire are trialling the use of a new marked car and patients are already seeing the benefits.
Mobile stroke unit trial launched in Norfolk
13 October 2020
A pioneering project that will bring hospital-level stroke care to people’s homes has been launched in Norfolk.
Queen’s award for long-serving clinician
12 October 2020
A long-serving clinician with the East of England Ambulance Service NHS Trust (EEAST) has spoken of his pride at being awarded the Queen’s Ambulance Service Medal (QAM) for the dedication he has shown to patient care during a career spanning nearly 40 years.
Statement in response to CQC inspection report
30 September 2020
The Care Quality Commission (CQC) published its latest inspection report into our Trust.
Special award for blue light colleagues
25 September 2020
Firefighters who supported the East of England Ambulance Service (EEAST) during the initial phase of the coronavirus pandemic have been presented with a BBC award.
Creating a colourful tribute to a much-loved colleague
22 September 2020
Staff at the East of England Ambulance Service (EEAST) have paid tribute to a much-loved former colleague by creating a colourful mural as the centrepiece of a special garden dedicated to his memory.
EEAST's gratitude to committed cadets
17 September 2020
Committed cadets have raised nearly £6,000 for the East of England Ambulance Service (EEAST) after running, cycling and hiking the distance from Cambridge to Cape Town during lockdown.
Ambulance service strikes back with hard-hitting campaign against abuse
16 September 2020
The EAST of England Ambulance Service NHS Trust has responded to increased assaults and abuse against staff with a tough publicity campaign.
Staffing boost as new recruits join EEAST’s bank
15 September 2020
Blue light colleagues who joined the East of England Ambulance Service (EEAST) to drive emergency vehicles during the height of the coronavirus pandemic have returned to the trust to fulfil brand new positions on its bank.
AACE - Stamp Out Racism campaign
15 September 2020
Dorothy Hosein, Chief Executive, has pledged to play a fundamental role in achieving positive and lasting changes to stamp out racism within EEAST.
Celebrating Emergency Services Day 2020
09 September 2020
Today we are joining our blue light colleagues in the police, fire and rescue service and wider NHS to celebrate national Emergency Services Day 2020.
EEAST celebrate graduation of first apprentices
25 August 2020
EEAST is celebrating after its first group of apprentices passed their courses to become qualified emergency medical technicians.
Digital projects handed £5m funding boost
19 August 2020
The East of England Ambulance Service NHS Trust (EEAST) has been awarded £5m to drive digital transformation projects to further improve the safety and quality of the care which staff are able to provide to patients.
Joint emergency response saves man’s life
13 August 2020
Bedfordshire firefighters rushed to help a paramedic save a man’s life on Saturday (1 August).
Wellbeing garden at Huntingdon Station opens after community effort
10 August 2020
A ‘wellbeing garden’ where ambulance workers can enjoy much-needed downtime between callouts has been unveiled after a community push from the people of Huntingdonshire.
EEAST’s thanks to blue light colleagues
06 August 2020
The East of England Ambulance Service (EEAST) has issued a heartfelt message of thanks to blue light colleagues in the fire service for providing more than 41,500 hours of support during the height of the coronavirus pandemic.
EEAST to take part in ‘Blue Light Race’ charity event
06 August 2020
Staff at East of England Ambulance Service (EEAST) are taking part in a virtual ‘Blue Light Race’ organised by Fenland police officers to raise money for a specialist academy that teaches children with learning difficulties.
Coastguard and ambulance service come together to reduce response times
31 July 2020
East of England Ambulance Service (EEAST) and Her Majesty’s Coastguard are trialling an initiative which aims to improve response times to search and rescue missions on the north east Suffolk coast.
Saying thank you to the #ChildrenofEEAST
22 July 2020
The East of England Ambulance Service (EEAST) is saying a special thank you to the children of its staff for their patience and understanding during the coronavirus pandemic.
Norfolk paramedics praised for bravery in face of flat fire
21 July 2020
Two Norfolk paramedics from the East of England Ambulance Service (EEAST) went above and beyond the call of duty by tackling a fire in a top-floor flat before evacuating the building.
EEAST PTS driver returns home after ‘last chance’ reprieve from COVID-19
16 July 2020
Patient Transport ambulance driver Nigel Fitzmaurice has returned home following a five-week battle with the COVID-19 virus.
EEAST Paramedics win TWO dream weddings totalling £120,000+
16 July 2020
Two front-line paramedics have won dream weddings totalling more than £120,000 in different competitions.
Green-fingered firefighters display appreciation to ambulance service colleagues
07 July 2020
Bedford firefighters enlisted to help East of England Ambulance Service (EEAST) drive ambulances during the Coronavirus pandemic have designed and built a memorial garden at Luton ambulance station to show appreciation to their new workmates.
Chief hails ambulance service response during Coronavirus pandemic
06 July 2020
The Chief Executive of East of England Ambulance Service has thanked staff for embracing new ways of working which have helped deliver faster response times during the first phase of the COVID 19 pandemic.
Ambulance service calls for responsible drinking as pubs reopen
01 July 2020
East of England Ambulance Service are urging the public to show restraint, drink responsibly and remember social distancing on the first weekend that pubs and restaurants reopen as lockdown restrictions are eased.
Luton ambulance worker raises £10K for colleagues while shielding
30 June 2020
Dionne Jones, who completed a fundraising challenge for her colleagues while shielding during the Coronavirus lockdown, has raised over ten thousand pounds!
Armed Forces Day: Paramedic shares his experience of being an Army reservist
27 June 2020
To celebrate Armed Forces Day, senior paramedic Aaron Hill, shares his experience of being an Army Reservist during the COVID-19 pandemic.
EEAST Staff welcome The Duke of Cambridge
16 June 2020
The Duke of Cambridge has visited staff from the East of England Ambulance Service (EEAST) to thank them for their hard work during the COVID-19 outbreak.
Textbook example of resuscitation shows importance of learning CPR
15 June 2020
On 5th May, 61-year-old Joy Green suffered a cardiac arrest.
What happened next is a perfect example of the importance of learning CPR.Generous legacy to help save lives
15 January 2020
Vital equipment which significantly increases the chances of survival for patients who have had a cardiac arrest outside of hospital has had its life-span extended thanks to a generous legacy left to the region’s ambulance service.