Roles in administrative services

Behind the people you see when you call 999, are a team of people working hard behind the scenes to ensure the service continues to work and improve for our patients.

There are a range of administrative roles and departments within the Trust, from corporate affairs to patient experience, quality improvement to learning and development and so many more.

Some of the areas in administrative services include: 

  • Communications and engagement
  • Human resources and recruitment
  • Learning and development
  • Training and education
  • Patient experience
  • Patient safety
  • Infection, prevention and control (IPC)
  • Quality improvement
  • Information governance and security
  • Finance and procurement
  • Estates
  • Operations support
  • Digital 

See our current adminstrative services vacancies.

#CareerForLife - Our People

Emma De-Carteret is our director of corporate affairs and performance. She has been with the Trust for 13 years.

My career in the NHS began in 2003 where I started as a physio, before moving into clinical governance after a few years to try something different. I then came to EEAST in 2010 as a complaints manager.

In 2012, I became the safety and risk lead for the Trust before moving into the role of head of the project management office four years later. After two years in this role, I moved to head of governance and in 2020, I started my current role as the director of corporate affairs and performance.

What I love about my role is that every day is different, and it gives me the opportunity to make a difference and work with great people. I’m proud to be part of the EEAST team due to the passion and commitment of our people to make a difference for our patients and the public.

If you want a rewarding career in an organisation that is trying to make a difference, EEAST is for you. It’s hard but rewarding work, and the people are dedicated to making a difference for patients and the community. My advice would be to take the time to understand the different roles in the service and think about what you want to achieve, and don't just stick in a set 'lane' - there are lots of opportunities if you are open to them. I'm proof of that.

Read Emma's full story.