#CareerForLife - Our People

Many of our people at EEAST have careers within the Trust spanning decades. A career within the ambulance service can be a career for life. Everyone has a different journey and story to tell.

On this page, you can read about some of our people who are already well on their way with their career journeys at EEAST:

Georgina Simpson, Emergency Call Handler

Prior to joining the NHS, I found a love for helping people after volunteering for two years with a breastfeeding support charity. Having spent a lifetime working within the hospitality industry, I wanted to be on the other side.

I started my journey at EEAST as a call handler for commercial services on a bank contract back in 2020. Once I discovered how flexible they were to work for, I went full time and learnt to dispatch so I could help out when needed. It was during this time that I was facing a lot of challenges with my health, as I had major surgery at the beginning of 2020 and again in February 2022. With this alongside having two young children and a husband who also works full time, the Trust have been very accommodating.

Having been told I was in remission from my medical condition in July 2022, I decided it was time to push myself further and this is when I transitioned into the emergency operations centre, answering 999 calls, which I have now been doing for ten months.

I love the people I work with, the variety of calls we receive and the fact that no day at work is the same! It makes me incredibly proud to be part of the team when I see the amount of support given by colleagues and the way we look after each other after a particularly difficult call.

Read Georgina's full story here.


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