Community first responders

Our community first responders are volunteers who are trained by us to attend certain types of emergency calls in the area where they live or work. Their aim is to reach a potential life threatening emergency in the first vital minutes before the ambulance crew arrives.

Their role is to help stabilise the patient and provide the appropriate care until the more highly skilled ambulance crew arrives on scene to take over the treatment.

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Essential info

Role type: Voluntary
Locations: All counties. Please check the list below for the areas we are currently recruiting for CFRs.
Length of training: Intensive six-day training course. We offer two options for the course depending on which suits you best: three weekdays per week over two weeks OR two weekend days per week over three weekends. (There is a cost of £30 for the initial training course).


Anyone can become a community first responder but you must:

  • be physically fit
  • be aged between 18-70
  • agree to a disclosure and barring service check (DBS). This was previously known as criminal records bureau disclosure or CRB.
  • have a sympathetic, caring nature
  • agree to undertake training, which we provide
  • have a full driving licence and access to a road worthy car.

Where are we are recruiting?

If you live or work in any of the following areas and would like to train and volunteer as a community first responder with us, we’d love to hear from you. 

Please note, recruitment is open to all existing groups but we do have a particular need in the area's listed below.

  • Buntingford
  • Chatteris
  • Cromer
  • Downham Market
  • Felixstowe
  • Griston
  • Halesworth
  • Harwich
  • King’s Lynn (West Norfolk Car)
  • Leiston/Aldeburgh
  • Littleport
  • Ramsey
  • Shefford
  • Soham
  • South Ockendon
  • Southminster/Mayland
  • Stowmarket
  • Walton on The Naze
  • Watton
  • Wells Next the Sea
  • Wivenhoe

Want to join the team?

If you would like to join our community first responder team please complete our online application form by following this link

If you have any further questions you can email the team


Community Response Strategic Delivery Plan 2019-2022

You can download our plan here.

Hear from someone already volunteering with us

If you would like to contact your community partnership manager directly, please email below:

Essex and West Suffolk
Community Response Manager, Jonathan Needle
Contact: 07710 340640

Norfolk, Waveney and East Suffolk
Community Response Manager, Andrew Barlow
Contact: 07717 375272

Cambridgeshire and military co-responders
Community Response Manager, Alex Laurent
Contact: 07512 193587

Bedfordshire, Hertfordshire and West Essex
Community Response Manager, Thomas Barker
Contact: 07596 337437 

Not sure who to contact?

  • For all general enquiries and recruitment enquiries about CFRs, please contact the CRM team at . This is a shared mailbox for the CRM team
  • For all CFR training queries, please contact This mailbox will be monitored by the training department.

More information is available from: