22573 - 2019 - Requests for Information
I am keen to understand how requests for information are handled by NHS Ambulance Trusts in England, especially those with a legal/statutory obligation (eg SAR, FOI, EIR, DPA, etc).
I would be grateful if you provide me with the following information please:
How many requests do you receive per annum
What IT resources are used to help with management/tracking, reporting, auditing, redaction, etc
Are these decided by the Trust or are they provided as part of a National resource?
- Reference:22573
- Response:
I am keen to understand how requests for information are handled by NHS Ambulance Trusts in England, especially those with a legal/statutory obligation (eg SAR, FOI, EIR, DPA, etc).
I would be grateful if you provide me with the following information please:
How many requests do you receive per annum
- RFIs Received (01/01/2018 – 31/12/2018) = 2983 (please note, at present all internal and external SARs are counted within RFIs)
- FOIs Received (01/01/2018 – 31/12/2018) = 552
What IT resources are used to help with management/tracking, reporting, auditing, redaction, etc
- DATIX – for management/tracking/reporting/auditing
- Adobe Acrobat – for redaction
- Relativity – for redaction (occasional use)
Are these decided by the Trust or are they provided as part of a National resource?
- Decided by Trust
- Area:Trust wide
- Category:Risk and Governance
- Month:
- Year: