22102 - Frequent Callers

Please provide the number of calls received from your top five most frequent callers between 1st January 2018 and 31st December 2018. 

 Please note: I am NOT expecting any personal information such as phone numbers and names. Please also state how many times a crew was dispatched and how many times the patient was taken to hospital. I would also like to know the town of the person resides.

 

  • Reference:
    22102
  • Response:

    Please provide the number of calls received from your top five most frequent callers between 1st January 2018 and 31st December 2018. 

     Please note: I am NOT expecting any personal information such as phone numbers and names. Please also state how many times a crew was dispatched and how many times the patient was taken to hospital. I would also like to know the town of the person resides.

    Data: Frequent Caller Activity 2018, excluding Health Care Professional Calls:

    Town Calls Responses Transports
    Norwich 664 43 17
    North Walsham 634 79 20
    Luton 608 47 14
    Bedford 400 38 7
    Cambridge 395 20 0
    Basildon 395 18 0

    The data excludes calls from Health Care Professionals and limited to calls from “personal” addresses.

     

  • Area:
    Trust wide
  • Category:
    • Calls
    • Emergency Operations
  • Month:
  • Year: