21215=Haverhill Area Responses

Please list the total physical Ambulance Service responses to calls (i.e. DSA or RRV) in the all Haverhill Wards and surrounding wards i.e Castle Camps, Steeple Bumpstead, Withersfield , Wratting, Thurlow and Sturmer each day during January to march 2019 ( inclusive), and the average response times to each class of call .

  • Reference:
    21215
  • Response:

    Please list the total physical Ambulance Service responses to calls (i.e. DSA or RRV) in the all Haverhill Wards and surrounding wards i.e Castle Camps, Steeple Bumpstead, Withersfield , Wratting, Thurlow and Sturmer each day during January to march 2019 ( inclusive), and the average response times to each class of call .

    Please find the Trust's response attached.

    Please see below for the Trust's response targets:

    Category 1 - Immediately life threatening injuries and illnesses. Patients will be responded to in an average (mean) time of seven minutes, and within 15 minutes at least nine out of 10 times (90th percentile)

    Category 2 - Emergency. These will be responded to in an average (mean) time of 18 minutes, and within 40 minutes at least nine out of 10 times (90th percentile)

    Category 3 - Urgent calls and in some instances where patients may be treated in situ (e.g. their own home) or referred to a different pathway of care. These types of calls will be responded to at least nine out of 10 times (90th percentile) within 120 minutes

    Category 4 - Less urgent. In some instances patients may be given advice over the phone or referred to another service such as a GP or pharmacist. These less urgent calls will be responded to at least nine out of 10 times (90th percentile) within 180 minutes.

  • Area:
    Suffolk
  • Category:
    Calls
  • Month:
  • Year: