19992-Ambulance Transfers/Handovers & PAS cost

1. How many ambulance redirects (from one hospital to another) did your ambulance trust experience in the years 2017-2018 and 2018-19 (to current date?)

2. Can you provide me with figures for waiting times from arrival to completion of handover at hospital A&E, broken down by hospital location?

3. How does your ambulance trust know the current OPEL status of hospitals in your area and their capacity to accept patients? Is this a manual process or automated if automated can you explain how and how often throughout the day?

4. What system does your Ambulance Trust use to record arrival times at hospital A&E (company and app name where applicable) and is this mechanism available to individual crews who record the arrival or controlled centrally via dispatch?

5. How much did your trust spend on external/private ambulance providers in 2017-18 and 2018-19 (to date)?

 

  • Reference:
    19992
  • Response:
    1. How many ambulance redirects (from one hospital to another) did your ambulance trust experience in the years 2017-2018 and 2018-19 (to current date?)

    Unfortunately the Trust is unable to answer the question above. Our system only collates the final destination code, and does not keep a record if a hospital was first chosen and then changed half way through the destination.

    2. Can you provide me with figures for waiting times from arrival to completion of handover at hospital A&E, broken down by hospital location?

    Please find attached the spread sheet FOI - 19992

    3. How does your ambulance trust know the current OPEL status of hospitals in your area and their capacity to accept patients? Is this a manual process or automated if automated can you explain how and how often throughout the day?

    It’s a manual process, either by receiving updates by email from acutes but this is sporadic and not for each acute, or when talking direct with the acute either through the HALO or delay escalation

    4. What system does your Ambulance Trust use to record arrival times at hospital A&E (company and app name where applicable) and is this mechanism available to individual crews who record the arrival or controlled centrally via dispatch?

    Arrival times are recorded by means of the ambulance crew pressing, or submitting, an “At Hospital” button or status update via their Mobile Data terminal or radio. This is then recorded in the Computer Aided Dispatch record for that incident

    5. How much did your trust spend on external/private ambulance providers in 2017-18 and 2018-19 (to date)?

    2017-18 spend = £ 3,207,880.89
    2018-19 spend to date (Month 1 to 9) = £4,962,957
    The data is for A&E PAS only.

  • Area:
    Trust wide
  • Category:
    • Patient Transport Services and Non Emergency Services
    • Private Ambulance Services
    • Finance and Procurement
    • Emergency Operations
  • Month:
  • Year:

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