19238 - Hoax Calls

I would like to know how many hoax calls the East of England Ambulance Service has been dispatched on in the last three years (2016, 2017 and 2018), broken down year by year.

I would also like to know how many hours of ambulance time were taken up on hoax calls over the last three years (2016, 2017 and 2018), broken down year by year.

  • Reference:
    19238
  • Response:
    I would like to know how many hoax calls the East of England Ambulance Service has been dispatched on in the last three years (2016, 2017 and 2018), broken down year by year.

    I would also like to know how many hours of ambulance time were taken up on hoax calls over the last three years (2016, 2017 and 2018), broken down year by year.

    Incident Response Count for Hoax calls:
    2016 – 88
    2017 – 32
    2018 – 32
    2019 (01/01/2019-27/01/2019) – 1

    Average Total task time in hh:mm:ss
    2016 – 00:12:56
    2017 – 00:06:25
    2018 – 00:10:37
    2019 – 00:05:33

    Sum of Total Task Time in hh:mm:ss
    2016 – 71:47:22
    2017 – 25:11:04
    2018 – 34:11:25
    2019 – 01:28:57

    * Average total task time = the average time from a response being assigned to a call to the response booking clear from that call

     
  • Area:
    Trust wide
  • Category:
    • Calls
    • Emergency Operations
  • Month:
  • Year: