18235 - Hoax Calls 2014 - 2018

How many 999 hoax calls has the trust received in the following years?

2014-15
2015-16
2016-17
2017-18
2018-present
Of these calls, how many were responded to by paramedics? 
I would also like to know the length of time this equated too - i.e. time per hoax call.

  • Reference:
    18235
  • Response:

    How many 999 hoax calls has the trust received in the following years?

    2014-15
    2015-16
    2016-17
    2017-18
    2018-present
    Of these calls, how many were responded to by paramedics? 
    I would also like to know the length of time this equated too - i.e. time per hoax call.

    Fiscal year Hoax Calls Hoax Calls with a response Average Response Time
    2014/15 560 299 00:21:06
    2015/16 644 344 00:22:53
    2016/17 587 60 00:21:46
    2017/18 (Apr-Oct) Pre-ARP 206 10 00:20:11
    2017/18 (Oct-Mar) Post ARP 324 19 00:25:50
    2018 (April- Oct) 250 21 00:26:21

    Please note 2017/18 has been split into pre and post ARP as the response times are calculated differently after the ARP changes.

     

  • Area:
    Trust wide
  • Category:
    • Calls
    • Emergency Operations
  • Month:
    November
  • Year:
    2018