17549 - Interpreting Services

1) From 1st January 2017 – 31st December 2017 how much did your Trust spend of interpreting services?

2) Do you service interpreting requirements in-house or do you outsource to a third party company?

3) If you use a third party to service interpreting requirement

a. What is the name of the organisation you outsource to?

b. is the interpreting services provision contracted under a OJUE/Framework or is the service provided off contract?

c. if contracted what OJUE/Framework contract is the Trust accessing and when does the contract expire?

d. please provide both dates if telephone and face to face interpreting are contracted separately 

4) Who is the senior responsible officer for interpreting services at the Trust? 

  • Reference:
    17549
  • Response:

    1) From 1st January 2017 – 31st December 2017 how much did your Trust spend of interpreting services?
    Total spend for the period was £12,478.19.

    2) Do you service interpreting requirements in-house or do you outsource to a third party company?
    Third Party Company

    3) If you use a third party to service interpreting requirement

    a. What is the name of the organisation you outsource to?
    Language Line

    b. is the interpreting services provision contracted under a OJUE/Framework or is the service provided off contract?
    Framework

    c. if contracted what OJUE/Framework contract is the Trust accessing and when does the contract expire?
    Expires on 31/10/2018 with an option to extend for 24 months, the Trust are reviewing the other suppliers on the framework for price and service comparison before we conclude the extension

    d. please provide both dates if telephone and face to face interpreting are contracted separately 
    The Trust only has telephone interpreting services

    4) Who is the senior responsible officer for interpreting services at the Trust? 
    Deputy Director of Service Delivery (Ambulance Operations Centres and Community Response) and IM&T Investments and Contracts Manager

  • Area:
    Trust wide
  • Category:
    • Calls
    • Emergency Operations
  • Month:
  • Year: