16808 - Serious Incidents
- Response:Please provide me with the total number of 'serious incidents' involving ambulances, broken down by every type of 'serious incident' registered and year it occurred. Please provide me with data for three years, starting with 2017/18 and working backwards.
Clinical treatment Delays ECAT EOC error Information Governance Equipment Medicines management Patient Injury Staff injury Other Total 15/16 46 28 0 0 6 1 3 3 0 3 90 16/17 48 31 0 0 12 3 1 6 0 9 110 17/18 34 68 7 5 28 0 2 6 3 9 162 Totals: 128 127 7 5 46 4 6 15 3 21 362 Please note: The above figures demonstrate the high level trends of serious incidents reported by the East of England Ambulance Service NHS Trust from 1 April 2015 to 31 March 2018. These numbers include those incidents which were subsequently downgraded from serious incident as agreed by the Trust's commissioners. It should be noted that since April 2017, the Trust has utilised different reporting criteria for some of these themes, which explains why trends such as ECAT, EOC errors, and staff injury show 0 reports in the 2015/16 and 2016/17 financial years. This type of incident would have been reported under the most appropriate category previous to this time. Additionally, due to new guidance on reporting from the Trust's commissioners, the data shows a significant rise in the number of reported data breach SIs. In real terms, this figure remains static but due to the deaggregated method of reporting shows the rise. It is important to note that the Trust has continued to see a low level of harm attributed to serious incidents, with 53% of SIs over this period being reported as near miss incidents. The Trust has committed to declaring such incidents as SIs to proactively learn and put into place actions prior to harm occurring to patients.
- Area:Trust wide