Please contact our media team for information relating to incidents
If you selected the above option 'Letter', please provide below the REF1 & REF2 which can be found on the top right hand side of letter.
We would like you to think about your recent contact with our Patient Transport Service.
Q12. How would you describe the following:
If you wish to send a separate note of thanks to the call handler or staff involved, you may add your comments to the below box, please also include your name and contact details to make sure your compliment is passed on to the staff member.
All comments received are used to monitor and improve the services provided by the Trust. If you have a concern or complaint about the service you have received and would like us to contact you, please complete the below box and provide your name and telephone number.
We are looking for patients or their representatives who would be willing to discuss their experience in more depth by way of a video discovery interview. The discovery interviews are used to assist us in improving the services provided through staff training and awareness raising.
If you would like to become a Patient Representative and help to shape the services provided by the Trust, please register your interest by contacting email@example.com
This information can help us plan to meet the needs of the community, to ensure that everyone has equal access to the health care provided and for the service to be delivered to a high standard for all our patients.
Please be aware that you can withdraw your consent for the East of England Ambulance Service NHS Trust to use and store the information you have provided at any time. If you wish to withdraw your consent to your details being held, please contact the Patient Survey Team either via email: firstname.lastname@example.org or by telephone 01603 422757.
If you would like to become involved, represent your community and feel you can be an ambassador for EEAST research, then we would love to hear from you, please register your interest.
Thank you for taking the time to complete this questionnaire.The information collated will be used to assist us in improving the services we provide.