Please contact our media team for information relating to incidents
We would like you to think about your recent contact with our Patient Transport Service.
Overall, how was your experience of our service?
Very Good Good Neutral Bad Very Bad
Thinking about the service we provided...
Would you like to compliment the service or staff?
If you wish to send a separate note of thanks to the initial call handler or staff involved, you may add your comments to the below box, please also include your name and contact details to ensure such correspondence is passed on to the appropriate people.
Would you like to take part in a patient interview?
We are looking for patients who would be willing to discuss their experience with the East of England Ambulance Service NHS Trust in more depth. The information obtained from patient interviews will be used to assist us in improving the services provided by the Trust.
Would you like to inform us of a concern or complaint?
All comments received are used to monitor and improve the services provided by the Trust. If you have a concern or complaint about the service you have received and would like us to contact you, please complete the below box and provide your name and telephone number:
Please be aware that you can withdraw your consent for the East of England Ambulance Service NHS Trust to use and store the information you have provided at any time. If you wish to withdraw your consent to your details being held, please contact the Patient Survey Team either via email: firstname.lastname@example.org or by telephone 01603 422757.
Equality and Diversity
The following questions are used to obtain demographic information about the patients we serve. This information can help us plan to meet the needs of the community, to ensure that everyone has equal access to the heath care provided and for the service to be delivered to a high standard for all of our patients.
Thank you for taking the time to assist us and providing your feedback on the service.
If you have any queries about completing the survey, please contact the Patient Survey Team via email: email@example.com or by telephone: 01603 422801.