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Accessibility statement

Accessibility statement for

This accessibility statement applies to

This website is run by East of England Ambulance Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Youtube embed: there is a minor labelling issue with the YouTube embed, which sits outside the EEAST control to remediate. The issue has been raised with Google. This finding does not impose any functional barriers that we are aware of.
  • Trac: The vacancies are managed via Trac using their embed. Some issues were found regarding labelling and have been raisied with our provider. The findings do not pose any functional barriers that we are aware of.

Feedback and contact information

If you need help accessing information on this website or require it in a different format please contact us:

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

East of England Ambulance Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to non compliances listed above (YouTube and Trac).

What we’re doing to improve accessibility

We are continually monitoring the website's accessibility using automated checks (SilkTide, Axe) and conducting manual accessibility assessments.

Preparation of this accessibility statement

This statement was prepared on 07/12/2023. It was last reviewed on 08/12/23.

This website was last tested on 08/12/23. The test was carried out by Nomensa Ltd.