Accessibility Test Report

East of England Ambulance Service NHS Trust website - full accessibility test report

This is the full Accessibility test report for the East of England Ambulance Service NHS Trust website.

Rather than use a sample of test pages to test, we tested every page, which allowed us to guarantee that every page could be tabbed through, checked with text to speech application, tested on mobile devices and tested with four testing suites:

  • Google Chrome Lighthouse
  • WAVE
  • Axe Beta v4.7.2(axe-core 4.1.2)
  • Read Aloud text to speech in Chrome

The initial test was with Lighthouse. Our minimum requirement for the page test was 100/100. If this failed in any way, we rewrote the code.

After reaching the Lighthouse target, the page was retested with WAVE.

WAVE allowed us to get an overview of what was happening on the page.

Then the site was checked for use with a keyboard. Every element, including forms, had to be accessible from the keyboard only.

The page was then tested using the Read Aloud text to speech plugin from Chrome.

The final test was the most thorough. We used Axe Beta v4.7.2 to deep test the page. Anything that failed here was fixed and retested.

Here are the results (mobile devices will need to scroll left to right):

Axe V4.7.1 Total Critical Serious Moderate Minor Review Notes
               
Top Menu              
Login 3 0 0 0 0 3 Care Quality Commission widget
Contact us - Text 13 0 0 6 0 7 Issues with how it is implimented - Map - Care Quality Commission widget
Sitemap 3 0 0 0 0 3 Care Quality Commission widget
Accessibility 3 0 0 0 0 3 Care Quality Commission widget
Home 169 0 5 46 25 93 Twitter iFrame, YT iFrame, Care Quality Commission widget
               
               
Footer Menu              
Privacy 5 0 0 0 0 5 2 background images - Care Quality Commission widget
COVID-19 privacy notice 3 0 0 0 0 3 Care Quality Commission widget
               
               
Contact              
Contact 14 0 0 4 0 10 4 Moderate are from the iframe loading the map. Review = 10 from the Care Quality Commission widget and iframe
Tell us what you think 3 0 0 0 0 3 Care Quality Commission widget
Social media 3 0 0 0 0 3 Care Quality Commission widget
General contact information 3 0 0 0 0 3 Care Quality Commission widget
Compliments 3 0 0 0 0 3 Care Quality Commission widget
Complaints 7 0 0 0 0 7 4 cases of Background-image- These checked out fine. Care Quality Commission widget
You said, We did 4 0 0 0 0 4 Date(May 2018) duplicated - Care Quality Commission widget
Patient advice liaison service 3 0 0 0 0 3 Care Quality Commission widget
Lost property form 3 0 0 0 0 3 Care Quality Commission widget
Freedom of information 5 0 0 0 0 5 2 cases of Background-image - These checked out fine. Care Quality Commission widget
Who we are and what we do 3 0 0 0 0 3 Care Quality Commission widget
What we spend and how we spend it 7 0 0 0 0 7 2 cases of Background-image - These checked out fine. Care Quality Commission widget
Anti bribery statement 4 0 0 0 0 4 1 cases of Background-image - These checked out fine. Care Quality Commission widget
Expenditure over 25k in 2018-19 3 0 0 0 0 3 Care Quality Commission widget
Fair processing notice 3 0 0 0 0 3 Care Quality Commission widget
What are our priorities and how are we doing 3 0 0 0 0 3 Care Quality Commission widget
How we make decisions 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Submit an FOI request 3 0 0 0 0 3 Care Quality Commission widget
Disclosure Log ***** 219 **** 0 11 0 2 206 Care Quality Commission widget
Requests for information 3 0 0 0 0 3 Care Quality Commission widget
Requests for information by police 3 0 0 0 0 3 Care Quality Commission widget
Requests for information by solicitors 3 0 0 0 0 3 Care Quality Commission widget
Requests for information by members of the public 3 0 0 0 0 3 Care Quality Commission widget
Requests for information from coroners 3 0 0 0 0 3 Care Quality Commission widget
Patient Surveys 9 0 0 0 0 8 1 from moderate is iframe / Video import. Care Quality Commission widget
Emergency Clinical Assessment and Triage Patient Survey 3 0 0 0 0 3 Need access to fix this - Care Quality Commission widget
Patient Transport Service Survey 3 0 0 0 0 6 Need access to fix this - Care Quality Commission widget
Birmingham Community Healthcare Call Handling Service Patient Survey 3 0 0 0 0 6 Need access to fix this - Care Quality Commission widget
Maternity Services Survey 3 0 0 0 0 6 Need access to fix this - Care Quality Commission widget
Friends and family test for PTS 3 0 0 0 0 6 Need access to fix this - Care Quality Commission widget
               
               
News              
News *** 8 *** 0 0 0 0 8 2 Links that are the same - 2 contrast issues - Care Quality Commission widget
               
               
Join The Team              
Join the team 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Volunteering and volunteers 3 0 0 0 0 3 Care Quality Commission widget
Community first responders 9 0 0 1 0 8 4 iFrame for video - 1 case of Background-image - Care Quality Commission widget
More about CFRs 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Where are our CFR groups? ***32*** 1 3 10 0 18 Google Maps - Care Quality Commission widget
Interested in becoming a CFR? 3 0 0 0 0 3 Care Quality Commission widget
Volunteer Car Driver 9 0 0 1 0 8 iFrame video - Care Quality Commission widget
Interested in becoming a volunteer driver 3 0 0 0 0 3 Care Quality Commission widget
Community Engagement Group 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Interested in becoming a CEG member 3 0 0 0 0 3 Care Quality Commission widget
Working for us 3 0 0 0 0 3 Care Quality Commission widget
Vacancies 8 0 0 3 0 5 Search - Care Quality Commission widget
Emergency care support worker (ECSW) 5 0 0 0 0 5 2 case of Background-image - Care Quality Commission widget
Apprentice Emergency Medical Technician 6 0 0 0 0 6 3 case of Background-image - Care Quality Commission widget
Emergency medical technician 6 0 0 0 0 6 3 case of Background-image - Care Quality Commission widget
Newly qualified paramedic 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Paramedic 3 0 0 0 0 3 Care Quality Commission widget
C1 licence and reimbursement 5 0 0 0 0 5 2 case of Background-image - Care Quality Commission widget
Where are our stations? 3 0 0 0 0 3 Care Quality Commission widget
Ambulance care assistant (ACA) 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Patient transport driver 8 0 0 1 0 7 IFrame YT Video - Care Quality Commission widget
Call handler 3 0 0 0 0 3 Care Quality Commission widget
Step into Health 3 0 0 0 0 3 Care Quality Commission widget
Paramedic science degrees in our region 12 0 0 1 0 11 iFrame YT Video - 4 case of Background-image - Care Quality Commission widget
               
               
Your service              
Your service 3 0 0 0 0 3 Care Quality Commission widget
Campaigns 3 0 0 0 0 3 Care Quality Commission widget
Don't Choose to Abuse 3 0 0 0 0 3 Care Quality Commission widget
It's your call 3 0 0 0 0 3 Care Quality Commission widget
Sepsis 6 0 0 0 0 6 3 case of Background-image - Care Quality Commission widget
Wise up for winter 6 0 0 1 0 5 1 - failed video - 3 case of Background-image - Care Quality Commission widget
999 4 0 0 1 0 3 1 case of Background-image - Care Quality Commission widget
When should you call 999 4 0 0 1 0 3 1 case of Background-image - Care Quality Commission widget
Chest pain 6 0 0 1 0 5 iFrame YT Video - Care Quality Commission widget
Stroke 5 0 0 1 0 8 2 case of Background-image - Care Quality Commission widget
Using 999 with speech or hearing impairment 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
GoodSAM 3 0 0 0 0 3 Care Quality Commission widget
Patient transport service 3 0 0 0 0 3 Care Quality Commission widget
Resilience and specialist operations 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Hazardous Area Response Team 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Business continuity management 5 0 0 0 0 5 2 case of Background-image - Care Quality Commission widget
Rest and meal breaks 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Restart a Heart Day 2020 8 0 0 1 0 7 iFrame YT Video - Care Quality Commission widget
Restart a Heart Day resources 13 0 0 2 0 11 2 iFrame YT Video - Care Quality Commission widget
Patient and public involvement 5 0 0 0 0 5 2 case of Background-image - Care Quality Commission widget
Children's educational materials 3 0 0 0 0 3 Care Quality Commission widget
Working with Healthwatch 6 0 0 0 0 6 6 case of Background-image - Care Quality Commission widget
Want us to join your event? 3 0 0 0 0 3 Care Quality Commission widget
    0 0 0 0    
    0 0 0 0    
About Us   0 0 0 0    
About Us 3 0 0 0 0 3 Care Quality Commission widget
Our Corporate Strategy 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Care Quality Commission 6 0 0 0 0 6 2 cases of Care Quality Commission widget
Current annual report and Quality Account documents 3 0 0 0 0 3 Care Quality Commission widget
Previous annual reports 3 0 0 0 0 3 Care Quality Commission widget
CALLEEAST - Contact Centre 3 0 0 0 0 3 Care Quality Commission widget
Our Mission at CALLEEAST 3 0 0 0 0 3 Care Quality Commission widget
Our Services at CALLEEAST 3 0 0 0 0 3 Care Quality Commission widget
Our Partners at CALLEEAST 3 0 0 0 0 3 Care Quality Commission widget
The Future at CALLEEAST 3 0 0 0 0 3 Care Quality Commission widget
Get in contact with CALLEEAST 3 0 0 0 0 3 Care Quality Commission widget
Charitable fund 3 0 0 0 0 3 Care Quality Commission widget
Commercial services 4 0 0 0 0 4 Care Quality Commission widget
First Aid training 12 0 0 1 0 11 YT Video Iframe - 2 case of Background-image - Care Quality Commission widget
Courses for healthcare professionals 5 0 0 0 0 5 links similar - Care Quality Commission widget
Specialist training courses 3 0 0 0 0 3 Care Quality Commission widget
Contact us 3 0 0 0 0 3 Care Quality Commission widget
Courses for your Business 5 0 0 0 0 5 links similar - Care Quality Commission widget
Courses for You 5 0 0 0 0 5 links similar - Care Quality Commission widget
Meet the Team 3 0 0 0 0 3 Care Quality Commission widget
Private ambulance and event cover 3 0 0 0 0 3 Care Quality Commission widget
Private ambulance and events contact form 3 0 0 0 0 3 Care Quality Commission widget
Driver training 3 0 0 0 0 3 Care Quality Commission widget
Driver training Form 3 0 0 0 0 3 Care Quality Commission widget
NPAG 5 0 0 0 0 5 1 link that is similar and 1 background image - Care Quality Commission widget
Equality, diversity and inclusion 3 0 0 0 0 3 Care Quality Commission widget
Accessible Information Standard 3 0 0 0 0 3 Care Quality Commission widget
NHS Rainbow Badge 3 0 0 0 0 3 Care Quality Commission widget
Workforce Disability Equality Standard 3 0 0 0 0 3 Care Quality Commission widget
Workforce Race Equality Standard 4 0 0 0 0 4 Link-similar - Care Quality Commission widget
Equality delivery system 2 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
EDI steering group 3 0 0 0 0 3 Care Quality Commission widget
Disability Confident Employer 4 0 0 0 0 4 Link-similar - Care Quality Commission widget
Data Protection Act (2018) 6 0 0 0 0 6 2 case of Background-image - Care Quality Commission widget
Governance and policies 6 0 0 0 0 6 3 case of Background-image - Care Quality Commission widget
Policy library 8 0 0 0 0 8 5 Links with the same name - Care Quality Commission widget
How we make decisions 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Sustainability and transformation plans 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Improving the service 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Learning from patient experiences 3 0 0 0 0 3 Care Quality Commission widget
You said, We did 4 0 0 0 0 4 1 link that is similar - Care Quality Commission widget
Our vision and values 3 0 0 0 0 3 Care Quality Commission widget
Performance 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Clinical quality indicators 5 0 0 0 0 5 1 case of Background-image - Care Quality Commission widget
Infection, prevention and control (IPC) 3 0 0 0 0 3 Care Quality Commission widget
Patient survey results 29 0 0 0 0 29 Care Quality Commission widget
Safeguarding 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Safeguarding reports 3 0 0 0 0 3 Care Quality Commission widget
InTouch EEAST newsletter 3 0 0 0 0 3 Care Quality Commission widget
InTouch EEAST 6 0 0 0 0 6 3 cases of headings are wrong - no access to fix - Care Quality Commission widget
Transparency 3 0 0 0 0 3 Care Quality Commission widget
Trust Board 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
Meet our non-executive directors 3 0 0 0 0 3 Care Quality Commission widget
Meet our executive directors 3 0 0 0 0 3 Care Quality Commission widget
Public board meetings and papers 3 0 0 0 0 3 Care Quality Commission widget
Research Support Services 4 0 0 0 0 4 1 case of Background-image - Care Quality Commission widget
COVID-19 Research 3 0 0 0 0 3 Care Quality Commission widget
Get involved - Studies 3 0 0 0 0 3 Care Quality Commission widget
Research Involvement Group 3 0 0 0 0 3 Care Quality Commission widget