Accessibility Test Report
East of England Ambulance Service NHS Trust website - full accessibility test report
This is the full Accessibility test report for the East of England Ambulance Service NHS Trust website.
Rather than use a sample of test pages to test, we tested every page, which allowed us to guarantee that every page could be tabbed through, checked with text to speech application, tested on mobile devices and tested with four testing suites:
- Google Chrome Lighthouse
- WAVE
- Axe Beta v4.7.2(axe-core 4.1.2)
- Read Aloud text to speech in Chrome
The initial test was with Lighthouse. Our minimum requirement for the page test was 100/100. If this failed in any way, we rewrote the code.
After reaching the Lighthouse target, the page was retested with WAVE.
WAVE allowed us to get an overview of what was happening on the page.
Then the site was checked for use with a keyboard. Every element, including forms, had to be accessible from the keyboard only.
The page was then tested using the Read Aloud text to speech plugin from Chrome.
The final test was the most thorough. We used Axe Beta v4.7.2 to deep test the page. Anything that failed here was fixed and retested.
Here are the results (mobile devices will need to scroll left to right):
| Axe V4.7.1 | Total | Critical | Serious | Moderate | Minor | Review | Notes |
|---|---|---|---|---|---|---|---|
| Top Menu | |||||||
| Login | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Contact us - Text | 13 | 0 | 0 | 6 | 0 | 7 | Issues with how it is implimented - Map - Care Quality Commission widget |
| Sitemap | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Accessibility | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Home | 169 | 0 | 5 | 46 | 25 | 93 | Twitter iFrame, YT iFrame, Care Quality Commission widget |
| Footer Menu | |||||||
| Privacy | 5 | 0 | 0 | 0 | 0 | 5 | 2 background images - Care Quality Commission widget |
| COVID-19 privacy notice | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Contact | |||||||
| Contact | 14 | 0 | 0 | 4 | 0 | 10 | 4 Moderate are from the iframe loading the map. Review = 10 from the Care Quality Commission widget and iframe |
| Tell us what you think | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Social media | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| General contact information | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Compliments | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Complaints | 7 | 0 | 0 | 0 | 0 | 7 | 4 cases of Background-image- These checked out fine. Care Quality Commission widget |
| You said, We did | 4 | 0 | 0 | 0 | 0 | 4 | Date(May 2018) duplicated - Care Quality Commission widget |
| Patient advice liaison service | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Lost property form | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Freedom of information | 5 | 0 | 0 | 0 | 0 | 5 | 2 cases of Background-image - These checked out fine. Care Quality Commission widget |
| Who we are and what we do | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| What we spend and how we spend it | 7 | 0 | 0 | 0 | 0 | 7 | 2 cases of Background-image - These checked out fine. Care Quality Commission widget |
| Anti bribery statement | 4 | 0 | 0 | 0 | 0 | 4 | 1 cases of Background-image - These checked out fine. Care Quality Commission widget |
| Expenditure over 25k in 2018-19 | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Fair processing notice | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| What are our priorities and how are we doing | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| How we make decisions | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Submit an FOI request | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Disclosure Log | ***** 219 **** | 0 | 11 | 0 | 2 | 206 | Care Quality Commission widget |
| Requests for information | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Requests for information by police | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Requests for information by solicitors | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Requests for information by members of the public | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Requests for information from coroners | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Patient Surveys | 9 | 0 | 0 | 0 | 0 | 8 | 1 from moderate is iframe / Video import. Care Quality Commission widget |
| Emergency Clinical Assessment and Triage Patient Survey | 3 | 0 | 0 | 0 | 0 | 3 | Need access to fix this - Care Quality Commission widget |
| Patient Transport Service Survey | 3 | 0 | 0 | 0 | 0 | 6 | Need access to fix this - Care Quality Commission widget |
| Birmingham Community Healthcare Call Handling Service Patient Survey | 3 | 0 | 0 | 0 | 0 | 6 | Need access to fix this - Care Quality Commission widget |
| Maternity Services Survey | 3 | 0 | 0 | 0 | 0 | 6 | Need access to fix this - Care Quality Commission widget |
| Friends and family test for PTS | 3 | 0 | 0 | 0 | 0 | 6 | Need access to fix this - Care Quality Commission widget |
| News | |||||||
| News | *** 8 *** | 0 | 0 | 0 | 0 | 8 | 2 Links that are the same - 2 contrast issues - Care Quality Commission widget |
| Join The Team | |||||||
| Join the team | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Volunteering and volunteers | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Community first responders | 9 | 0 | 0 | 1 | 0 | 8 | 4 iFrame for video - 1 case of Background-image - Care Quality Commission widget |
| More about CFRs | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Where are our CFR groups? | ***32*** | 1 | 3 | 10 | 0 | 18 | Google Maps - Care Quality Commission widget |
| Interested in becoming a CFR? | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Volunteer Car Driver | 9 | 0 | 0 | 1 | 0 | 8 | iFrame video - Care Quality Commission widget |
| Interested in becoming a volunteer driver | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Community Engagement Group | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Interested in becoming a CEG member | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Working for us | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Vacancies | 8 | 0 | 0 | 3 | 0 | 5 | Search - Care Quality Commission widget |
| Emergency care support worker (ECSW) | 5 | 0 | 0 | 0 | 0 | 5 | 2 case of Background-image - Care Quality Commission widget |
| Apprentice Emergency Medical Technician | 6 | 0 | 0 | 0 | 0 | 6 | 3 case of Background-image - Care Quality Commission widget |
| Emergency medical technician | 6 | 0 | 0 | 0 | 0 | 6 | 3 case of Background-image - Care Quality Commission widget |
| Newly qualified paramedic | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Paramedic | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| C1 licence and reimbursement | 5 | 0 | 0 | 0 | 0 | 5 | 2 case of Background-image - Care Quality Commission widget |
| Where are our stations? | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Ambulance care assistant (ACA) | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Patient transport driver | 8 | 0 | 0 | 1 | 0 | 7 | IFrame YT Video - Care Quality Commission widget |
| Call handler | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Step into Health | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Paramedic science degrees in our region | 12 | 0 | 0 | 1 | 0 | 11 | iFrame YT Video - 4 case of Background-image - Care Quality Commission widget |
| Your service | |||||||
| Your service | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Campaigns | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Don't Choose to Abuse | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| It's your call | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Sepsis | 6 | 0 | 0 | 0 | 0 | 6 | 3 case of Background-image - Care Quality Commission widget |
| Wise up for winter | 6 | 0 | 0 | 1 | 0 | 5 | 1 - failed video - 3 case of Background-image - Care Quality Commission widget |
| 999 | 4 | 0 | 0 | 1 | 0 | 3 | 1 case of Background-image - Care Quality Commission widget |
| When should you call 999 | 4 | 0 | 0 | 1 | 0 | 3 | 1 case of Background-image - Care Quality Commission widget |
| Chest pain | 6 | 0 | 0 | 1 | 0 | 5 | iFrame YT Video - Care Quality Commission widget |
| Stroke | 5 | 0 | 0 | 1 | 0 | 8 | 2 case of Background-image - Care Quality Commission widget |
| Using 999 with speech or hearing impairment | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| GoodSAM | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Patient transport service | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Resilience and specialist operations | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Hazardous Area Response Team | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Business continuity management | 5 | 0 | 0 | 0 | 0 | 5 | 2 case of Background-image - Care Quality Commission widget |
| Rest and meal breaks | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Restart a Heart Day 2020 | 8 | 0 | 0 | 1 | 0 | 7 | iFrame YT Video - Care Quality Commission widget |
| Restart a Heart Day resources | 13 | 0 | 0 | 2 | 0 | 11 | 2 iFrame YT Video - Care Quality Commission widget |
| Patient and public involvement | 5 | 0 | 0 | 0 | 0 | 5 | 2 case of Background-image - Care Quality Commission widget |
| Children's educational materials | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Working with Healthwatch | 6 | 0 | 0 | 0 | 0 | 6 | 6 case of Background-image - Care Quality Commission widget |
| Want us to join your event? | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| 0 | 0 | 0 | 0 | ||||
| 0 | 0 | 0 | 0 | ||||
| About Us | 0 | 0 | 0 | 0 | |||
| About Us | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Our Corporate Strategy | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Care Quality Commission | 6 | 0 | 0 | 0 | 0 | 6 | 2 cases of Care Quality Commission widget |
| Current annual report and Quality Account documents | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Previous annual reports | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| CALLEEAST - Contact Centre | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Our Mission at CALLEEAST | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Our Services at CALLEEAST | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Our Partners at CALLEEAST | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| The Future at CALLEEAST | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Get in contact with CALLEEAST | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Charitable fund | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Commercial services | 4 | 0 | 0 | 0 | 0 | 4 | Care Quality Commission widget |
| First Aid training | 12 | 0 | 0 | 1 | 0 | 11 | YT Video Iframe - 2 case of Background-image - Care Quality Commission widget |
| Courses for healthcare professionals | 5 | 0 | 0 | 0 | 0 | 5 | links similar - Care Quality Commission widget |
| Specialist training courses | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Contact us | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Courses for your Business | 5 | 0 | 0 | 0 | 0 | 5 | links similar - Care Quality Commission widget |
| Courses for You | 5 | 0 | 0 | 0 | 0 | 5 | links similar - Care Quality Commission widget |
| Meet the Team | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Private ambulance and event cover | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Private ambulance and events contact form | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Driver training | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Driver training Form | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| NPAG | 5 | 0 | 0 | 0 | 0 | 5 | 1 link that is similar and 1 background image - Care Quality Commission widget |
| Equality, diversity and inclusion | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Accessible Information Standard | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| NHS Rainbow Badge | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Workforce Disability Equality Standard | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Workforce Race Equality Standard | 4 | 0 | 0 | 0 | 0 | 4 | Link-similar - Care Quality Commission widget |
| Equality delivery system 2 | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| EDI steering group | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Disability Confident Employer | 4 | 0 | 0 | 0 | 0 | 4 | Link-similar - Care Quality Commission widget |
| Data Protection Act (2018) | 6 | 0 | 0 | 0 | 0 | 6 | 2 case of Background-image - Care Quality Commission widget |
| Governance and policies | 6 | 0 | 0 | 0 | 0 | 6 | 3 case of Background-image - Care Quality Commission widget |
| Policy library | 8 | 0 | 0 | 0 | 0 | 8 | 5 Links with the same name - Care Quality Commission widget |
| How we make decisions | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Sustainability and transformation plans | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Improving the service | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Learning from patient experiences | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| You said, We did | 4 | 0 | 0 | 0 | 0 | 4 | 1 link that is similar - Care Quality Commission widget |
| Our vision and values | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Performance | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Clinical quality indicators | 5 | 0 | 0 | 0 | 0 | 5 | 1 case of Background-image - Care Quality Commission widget |
| Infection, prevention and control (IPC) | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Patient survey results | 29 | 0 | 0 | 0 | 0 | 29 | Care Quality Commission widget |
| Safeguarding | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Safeguarding reports | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| InTouch EEAST newsletter | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| InTouch EEAST | 6 | 0 | 0 | 0 | 0 | 6 | 3 cases of headings are wrong - no access to fix - Care Quality Commission widget |
| Transparency | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Trust Board | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| Meet our non-executive directors | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Meet our executive directors | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Public board meetings and papers | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Research Support Services | 4 | 0 | 0 | 0 | 0 | 4 | 1 case of Background-image - Care Quality Commission widget |
| COVID-19 Research | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Get involved - Studies | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |
| Research Involvement Group | 3 | 0 | 0 | 0 | 0 | 3 | Care Quality Commission widget |