Progress on the quality account priorities 2021/2022

The following section provides feedback and evidence on the progress of last year’s work on our key quality priorities and our performance. 

The content is defined by NHS England and includes outcome results against specific indicators under five headings: 

  1. Preventing people from dying prematurely 
  2. Enhancing quality of life for people with long-term conditions 
  3. Helping people to recover from episodes of ill-health or following injury 
  4. Ensuring that people have a positive experience of care 
  5. Treating and caring for people in a safe environment and protecting them from avoidable harm 

Except for the time standards to our calls, no thresholds are set by the Department of Health for the Ambulance Clinical Quality Indicators. 


Next Page: Performance of the Trust against quality metrics

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