Patient survey results

Results

Results at a glance:

Emergency Services and ECAT

PTS -  Cambridgeshire and Peterborough

PTS - West Essex

PTS -  North East Essex

October to December 2022  - 90.1%

October to December 2022  - 88.9%%
October to December 2022  - 90.9%
October to December 2022 - 73.7%

PTS -  South Essex

PTS - Bedfordshire 
and Luton

PTS - Hertfordshire

 

October to December 2022 - 81.3%

October to December 2022  - 96%

October to December 2022 - 81.8%

 

Patient Experience Survey Results

Click the below heading to jump to the patient survey results for that area:

Emergency Services Patient Experience Survey Results 

Patient Transport Service (PTS) Patient Experience Survey Results

Emergency Clinical Advice and Triage (ECAT) Patient Experience Survey Results

Emergency Services

Emergency Service patient survey report October to December 2022

Emergency Services patient survey additional comments July to September 2022

Emergency Services patient survey report July to September 2022

Emergency Services Skin Tear Treatment patient Survey Report April to Sept 2022

Emergency Services patient survey additional comments April to June 2022 

Emergency Services patient survey report April to June 2022

Emergency Services patient survey additional comments Jan to March 2022 

Emergency Services patient survey report Jan to March 2022

Emergency Services patient survey report - October to December 2021 

Emergency Services patient survey report - September 2021

Emergency Services patient survey additional comments - September 2021

Emergency Services patient survey report - August 2021

Emergency Services patient survey additional comments - August 2021

Emergency Services patient survey report - July 2021

Emergency Services patient survey additional comments - July 2021

Emergency Services patient survey report - June 2021

Emergency Services patient survey additional comments - June 2021

Emergency Services patient survey report- May 2021

Emergency Services patient survey additional comments - May 2021

Emergency Services patient survey report - April 2021

Emergency Services patient survey additional comments - April 2021

Emergency Services patient survey report - March 2021

Emergency Services patient survey report - February 2021

Emergency Services patient survey report - January 2021

Emergency Services safeguarding patient survey report 2021-2022

 

Patient Transport Service (PTS)

South Essex:

South Essex PTS patient survey report - January to March 2022

South Essex PTS patient survey report - October to December 2021

South Essex PTS patient survey report - July to September 2021

South Essex PTS patient survey report - April to June 2021

South Essex PTS patient survey report - January to March 2021

North East Essex:

North East Essex PTS patient survey report- October to December 2022

North East Essex PTS patient survey report - April to June 2022

North East Essex PTS patient survey report - January to March 2022

North East Essex PTS patient survey report - July to September 2021

North East Essex PTS patient survey report - April to June 2021

North East Essex PTS patient survey report - January to March 2021

 

West Essex:

West Essex PTS patient survey report - October to December 2022

West Essex PTS patient survey report - April to June 2022

West Essex PTS patient survey report - January to March 2022

West Essex PTS patient survey report - April to June 2021

West Essex PTS patient survey report - January to March 2021

West Essex PTS patient survey report - July to September 2022

 

Cambridgeshire and Peterborough:

Cambridgeshire PTS patient survey report- October to December 2022
   
Cambridgeshire PTS patient survey report - July to September 2022

Cambridgshire PTS patient survey report - April to June 2022

Cambridgeshire PTS patient survey report - January to March 2022

Cambridgeshire PTS patient survey report - July to September 2021

Cambridgeshire and Peterborough PTSpatient survey report - April to June 2021

Cambridgeshire and Peterborough PTS patient survey report - January to March 2021

Bedfordshire and Luton:

Bedfordshire and Luton PTS patient survey report- October to December 2022

Bedfordshire and Luton PTS patient survey report - April to June 2022

Bedfordshire and Luton PTS patient survey report - January to March 2022

Bedfordshire and Luton PTS patient survey report - October to December 2021

Bedfordshire and Luton PTS patient survey report - July to September 2022

Bedfordshire and Luton PTS patient survey report - April to June 2021

Bedfordshire and Luton PTS patient survey report - January to March 2021

Hertfordshire:

Hertfordshire PTS patient survey report- October to December 2022
  
Hertfordshire PTS patient survey report - April - June 2022

Hertfordshire PTS patient survey report - January to March 2022

Hertfordshire PTS patient survey report - October to December 2021

Hertforrdshire PTS patient survey report - July to September 2021

Hertfordshire PTS patient survey report - April to June 2021

Hertfordshire PTS patient survey report - January to March 2021

Emergency Clinical Advice and Triage (ECAT)

ECAT patient survey report - January and February 2021

ECAT patient survey report - October to December 2020

 

Emergency Service Intelligent Conveyance

Intelligent Conveyance Survey Report  - January to March 2022

 

If you need any previous version of reports, please contact feedback@eastamb.nhs.uk with details of which report you are interested in. 

Copies of older surveys are available on request from our Patient Experience Team. Email your requests to surveys@eastamb.nhs.uk.