How we have prioritised our quality improvement initiatives

The quality account for 2022/23 will continue to focus on the core priorities which match the mandatory indicators for ambulance trusts set by the Department of Health and Social Care (DHSC) as outlined in Part 1 as well as local priorities to improve the quality of care delivered by our staff. 

Due to the impact that the continuing Covid pandemic had during 2021/22 and our focus on prioritising our response to patients, some priorities set for the year were unable to be met. 

Therefore, we have decided to continue with these priorities to enable us to complete the associated planned actions -some of which align to the NHS Long Term Plan and our own corporate strategy. 

Next Page: Priority One - Patient Safety

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