• To celebrate the NHS’s birthday and our amazing people, we stopped to share our heartfelt gratitude to everyone in the NHS and EEAST who had put themselves on the line this year to keep us, and our loved ones, safe.

Longwater Wellbeing Garden with wall mural of flowers and a grey shed

  • Thanks to monies raised by Captain Sir Tom Moore, EEAST was able to revitalise a run-down station space and create a blossoming wellbeing garden for colleagues and volunteers to enjoy.

  • We launched a story for children to read with puzzles to help them to understand when and how to call 999 in an emergency. The activity book includes two characters, Lex and Pat who take the reader on a journey through the workbook.

  • The National Ambulance Disability Network, which is hosted at EEAST, picked up an award for the Diversity Network of the Year.

  • Thanks to a Covid-19 grant received from NHS Charities Together, the EEAST Charity is currently distributing over 120 benches across 80 Trust sites for the benefit of colleagues and volunteers.

  • Our mental health team and business team spent a day with REST from Norfolk and Waveney Mind.

  • We supported the World Health Organisation's (WHO) global event, World Patient Safety Day.

  • EEAST launched our Cultural Ambassador programme a pioneering new role for champions of fairness at work.

Stars of EEAST 2021 logo\

  • We celebrated some of our most inspiring staff and volunteers at this year’s virtual Stars of EEAST Awards.

  • Every two years, The Ambulance Staff Charity (TASC) hosts a National Ambulance Memorial Service to remember and honour those members of the ambulance community who have died while in service. EEAST was represented by our Chair, Nicola Scrivings, and Terry Hicks, Head of Operations for Norfolk and Waveney.

  • Whether you’re frontline, support staff or one of our volunteers, you’ve all made a huge difference and this was a token of our appreciation.

  • Our non-executive director visiting crews with the welfare wagons.

  • Dr Simon Walsh, interim medical director, was one of the guests to meet their Royal Highnesses The Earl and Countess of Wessex when they visited Essex & Herts Air Ambulance’s (EHAAT) North Weald airbase.

A man in green EEAST uniform and a woman in a high vis yellow EEAST jacket looking down at a man lying on a chair

  • NHS Charities Together awarded £508,689 to East of England Ambulance Service NHS Trust Charitable Funds. These funds were used to enhance the role of community first responders.

  • We were awarded Veterans Aware Status by the Veterans Covenant Healthcare Alliance.

  • The Palliative Care Hub project, an innovative, joint project with EEAST and health and care partners in Cambridgeshire and Peterborough won a prestigious HSJ Award.

  • We ran a public awareness initiative. Do you really need an ambulance? The answer may be yes, and if so, we will be here for you but please take a moment to think whether there is an alternative care pathway that might be better for you.
  • EEAST supported International Control Room Week 2021 to show support and highlight the great work you all do.
  • #ThanksTeamEEAST we said a huge thank you to all our incredible volunteers across EEAST.
  • Over a year after being recognised in the Queen’s Birthday Honours, our director of operations support Paul Henry received his Queen’s Ambulance Service Medal in person from HRH Princess Anne at an investiture ceremony at Windsor Palace.

  • As part of the national NHS plan involving all ambulance trusts, we introduced body worn cameras for frontline colleagues to assess the impact on reducing violent assaults and threats.

  • EEAST patient and public involvement team and our mental health team joined Healthwatch Norfolk's Annual General Meeting.

A man and a woman stood either side of a white Nissan Dacia with Community First Responder label on each front door

  • EEAST was awarded some additional funds from the NHSE/I Volunteer Services Fund to support Community First Responder activity over the winter period.

  • We worked with West Suffolk College to broaden the scope of the Health and Social Care course with the aim of attracting more students.

Next Page: Section One - Delivering outstanding care, with exceptional people, every hour of the day

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