Contact centre services

Our commercial contact centre is open 24 hours a day, 365 days a year, and provides services to a growing number of clients, ranging from GP surgeries to insurance companies, from midwives to vets. We can provide bespoke solutions to our customers, irrespective of the size of their organisation.

Female call taker on headset in contact Centre

Our services include:

  • in-bound message handling
  • out-bound message handling
  • patient transport call screening

Call us on 01603 422858, email csccs@eastamb.nhs.uk or complete our online form to discuss your requirements.

Here are a few testimonials from our customers:

“Congratulations – well done, you are really making a difference.” Service Delivery Manager - Suffolk CCG

“Really fantastic”. Contracts Manager - NHS Norfolk

“My colleagues also comment that they are so pleased … because the quality of the calls is so good.” Assistant Practitioner - Norfolk County Council