CALLEEAST - Contact Centre

CallEEAST Logo

The CallEEAST Contact Centre is based within our Norwich Ambulance Operations Centre (AOC), formally known as the Commercial Contact Centre & Medicom. We have recently re-branded to help our internal and external presence as we aim for commercial growth and expansion.

We are a team 60+ who take around 800,000 calls yearly across more than 70 different contracts.

Our services range from Patient Transport Eligibility and Booking Service for all patient transport service (PTS) contracts that EEAST delivers and a range of commercial services to a varied client base.


Telephone Icon 01603 422858