The Right Call


The Right Call

The Trust has launched an online campaign to educate people on how 999 calls are handled and prioritised.

The Right Call campaign will focus on how the ambulance service makes the right call for all its patients by correctly assessing and grading each one for the right response time.

This is so crews can get to patients with life-threatening conditions first so they aren’t put at risk.

The East of England Ambulance Service NHS Trust (EEAST) campaign will also prompt patients to ask themselves if they are making the right call in dialling 999.

For full press release click HERE.


Mythbusters and FAQs

‘I didn’t know that’- Our frequently asked questions and mythbusters about the ambulance service. Click HERE to view.

What happens when you call 999 for an ambulance?

Download our educational guide highlighting how calls are handled and categorised. Click HERE to view.

East of England Ambulance Headquarters
Whiting Way
Sat Nav postcode SG8 6NA