Resilience (Emergency Planning and Business Continuity)
No one can predict exactly where and when a major emergency will happen – but the East of England Ambulance Service is prepared if one happens here in our region.

More than 250 ambulance staff across the six counties are trained in responding to CBRNe (chemical, biological, radiological, nuclear or explosive) incidents. They are led by a Head of Resilience, seven Resilience Managers, one Business Continuity Manager, four Resilience Support Technicians and four administrative support.
The Resilience department has a number of responsibilities, such as:
- Dealing with the day-to-day business of Resilience and emergency planning
- facilitating Emergency Planning Society accredited competency based Major incident command and control training
- working with outside agencies such as police, fire, HM Armed forces, local authorities and industries for emergency planning and management of large events (such as the annual V Festival in Essex)
- liaising with the voluntary societies including St John Ambulance and British Red Cross
- managing large or difficult incidents such as major traffic accidents and explosions
- providing specialist knowledge as Tactical Advisors to staff in the Health and Emergency Operations Centres and to managers and vehicle crews on policy and procedure, and clinical matters

The Trust has 20 specialised major incident vehicles that carry decontamination equipment, including protective suits and mobile shower units. The Trust also hosts two mass casualty equipment vehicles. These have been provided by the Department of Health as part of the national emergency preparedness programme.
Train yourself to be resilient...
Click here to find out more about attending our training courses run by an Award Winning Resilience Department.







