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We will be posting our guest blogs from our staff, volunteers and about our campaigns and awareness days.

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by Chris Barnes

category: EOC

comments: 0

Chris Barnes
Chris Barnes talks about the role of the Duty EOC Officer within the control room.   Hi, I’m Chris Barnes, a Duty EOC officer in Norwich EOC. I've been been with the ambulance service for almost nine years now. My background before joinin...

by Ashleigh Rickards

category: EOC

comments: 0

Ashleigh Rickards
Ahead of EOCTakeover week, we approached Ashleigh, to write about her then role as Call Handler Team Leader.   Hi everyone, my name is Ashleigh and I am a Call Handler Team Leader based out of the Chelmsford Emergency Operations Centre. I fir...

by James Sissen

category: EOC

comments: 0

James Sissen
James is a dispatcher working within one of our emergency operation centres. Here he talks about himself and his role within the ambulance service. I joined the ambulance service back in 2012, first as agency staff and then becoming a permanent e...

by Luke Baldwin

category: EOC

comments: 0

Luke Baldwin
Luke has worked for us as a call handler for two-and-a-half years after first volunteering with us as a community first responder. He tells us a bit about his role in the control room. My name is Luke and I’m an emergency call handler for the Eas...

by Helen Williams

category: EOC

comments: 0

Helen EOC Audit
Helen began her ambulance service career as a call handler, a role that most people are familiar with. Now working within the EOC Audit team, Helen's guest blog for EOC Takeover week tells us a bit about this lesser known role as part of the EOC team...

by Phil Churchill

category: EOC

comments: 0

Phil Churchill Pic
Phil has worked in the ambulance service for 17 years. Here he tells us about his career, his role as a trainer and what makes the job tick. I started working in EOC after four years as an ambulance technician at Cambridge. I had been interested ...

by Chris Connor

category: General, Christmas, Winter

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Chris Connor
Chris Connor, paramedic at EEAST, talks about what it is like working at over the festive Christmas period for the ambulance service.   I have worked for the Trust for 10 years and a paramedic for five years. I currently work out of our stati...

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Shauna Tate, who is a member of Thetford CFRs
Shauna Tate became a community first responder in August after wanting to give something back after her two-year-old son was treated for sepsis. Why did you decide to become a CFR? After spending a period of time in hospital with my son who h...

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Shelley Moore, who is a call handler for EEAST and CFR.
Shelley Moore has been a call handler for the East of England Ambulance Service NHS Trust (EEAST) for a year...   Tell us about an average shift and the types of calls you get? I am not sure that there is such a thing as an average shift ...

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Michael Bot
‘Calais Jungle’ is the nickname given to the encampment in France, where migrants live while they attempt to enter the UK. Ipswich Emergency Medical Technician Michael Bot volunteered to visit the jungle itself to provide medical care and help to the...

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Jayne Biggs
Jayne Biggs, who has set up Heart 2 Heart Norfolk, talks about the importance of defibrillators.... Our daughter Violet suffered a sudden cardiac arrest when she was seven-years-old on 23rd February 2013 in her sleep. I heard her cough upstai...

category: Clinical, General

comments: 0

Tracy Nicholls OPT
Head of Clinical Quality, Tracy Nicholls, talks us through the East of England Ambulance Service’s clinical priorities for the coming year, and reflects back on the last 12 months… On the face of it, I appreciate a ‘Quality Account’ sounds like j...

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Michael Poulton CFR
Mike Poulton, a member of Wroxham and Hoveton CFRs, has volunteered to help the ambulance service for the last five years… One day my wife noticed a CFR visiting one of our neighbours and she said "you could that". It was as simple as that, so I ...

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David Halsey CFR
David Halsey, of Haverhill, Kedington and Hundon Community First Responders, said… I have been a responder for five years, on average I do 96 hours per month.  I became a responder as I was diagnosed with an illness, and at the same time I saw an...

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Ely CFR Claire Taylor
Claire Taylor, 26, is a PA in Cambridge by day and is a CFR in Ely… I became a volunteer in May 2014 and on average I volunteer for around 20 hours a month. I wanted to know that if anyone in my family or anyone around me became suddenly unwe...

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Danny Ayling
Danny Ayling, is a group co-ordinator for Holland/Clacton CFRs… I have been a CFR for three years, in the last year I have become a student paramedic so I try to do as many as I can, around 5+ hours a week. A career in pre-hospital care was a...

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Sharon Smith CFR
Sharon Smith is the co-ordinator of Newgate Street CFRs in Hertfordshire... I became a CFR in December 2014 and I average 75 hours a month and attend on average one patient a week. It's not a big time commitment. I live in a remote village a ...

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Adrian Garnham
Adrian Garnham is a volunteer with Stutton and Holbrook Community First Responders in Suffolk... When I first started as a responder, I was working full-time in Ipswich as a bus driver so I would book on during my time off, usually about 10 hours...

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Sam Guy
Sam Guy, a community first responder (CFR) for the Cambourne area of Cambridgeshire, talks about why he volunteers… I currently work as a 999 call handler at the ambulance service’s Bedford emergency operations centre (EOC)  dealing with potentia...

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Hugh Kingwell who is a member of EEAST's Trust User Group.
Hugh Kingwell talks about why he became a volunteer for EEAST's Trust User Group (TUG) I am 77-years-old and I have been a diabetic since June 2002.  I had a heart attack in June 2014 and two attacks of DVT and currently I have an aortic aneurysm...

category: Clinical, Critical care desk

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Carl Smith
Emergency care has captured the interest of millions as Sky 1’s Air Ambulance ER went behind the scenes to follow the work of Britain’s air ambulance services. The fly-on-the-wall documentary, the next of which airs tonight (Monday, 18th April) ...

by Dan Phillips

category: Clinical, Stroke

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Dan Phillips
Dan Phillips, EEAST Area Clinical Lead, talks about the importance of getting help to stroke patients quickly. What is ambulance service best practice/ treatment when the Trust receives a 999 call about a suspected stroke? A person should cal...

category: Critical care desk

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Jo Lambert
What happens and what are the main functions of CCD? The main functions of the critical care desk (CCD) is to look after the critical care resources within the East of England, which includes five HEMS (Helicopter Emergency Medical Service) teams...