Annual Report:

To view the Trust's Annual Reports from 2006, please click on a links below:

2006/07 Annual Report
2007/08 Annual Report
2008/09 Annual Report
2009/10 Annual Report
2010/11 Annual Report

Strategic Direction:

Our strategic plan details where the Trust wants to be in 2012. To view this, please click on Full Strategic Direction or Summary Strategic Direction.

Ambulance Quality Indicators:

The Secretary of State announced in December 2010 the introduction of the Clinical Quality Indicators for the ambulance service that will take effect from April 2011. This set of 11 indicators will replace the Category B, 19-minute response time target and are a move to measure the performance of the ambulance service on what matters most to patients – quality and patient outcomes. The current live indicators can be viewed on the Department of Health's website by clicking on Ambulance Quality Indicators.

Each month the latest national performance figures are published in the form of a dashboard. Click here to view the latest dashboard. 

Equality and Diversity Reports:

As a public body the East of England Ambulance Service NHS Trust is concerned with the well being of people who use our services and those that provide our services. The Trust recognises that diversity is inclusive and based on valuing everyone as an individual.

The Trust aims to ensure that equality and diversity is at the centre of our work and is integral to all our functions, policies, strategies and procedures as a means of eliminating institutional and individual discrimination. For information on equality and diversity in the Trust please visit the Equality and Diversity section of our website.

Quality Accounts:

Quality Accounts aim to enhance accountability to the public and engage the leaders of an organisation in their quality improvement agenda. To view the Trust's Quality Accounts for 2010/11 please use this link: Quality Accounts 2010/11.

Patient Confidentiality:

The Trust is committed to responsibly collecting and processing patient information. Please view our Data Protection leaflet to see how the Trust will use your confidential information.