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Thank you letters

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Here are a few of the hundreds of 'Thank you' messages* that we receive through out the year.

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Submitted via our 'Tell us what you think' section

I had a soft fall at home and my wife called the emergency services at about 10pm. The two paramedics that examined me, quickly decided that I needed to go to West Suffolk where it was discovered that I had had a stroke. Their speedy action probably resulted in my not having any permanent damage. Thank them very much.

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Letter one 

Text transcription of above letter available here.

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Submitted via our 'Tell us what you think' section

Many thanks to your paramedics who attended me so quickly when I realised I was having a heart attack and for then getting me to Basildon Hospital. I apologise for my language, but it was flipping painful!!

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Letter two 

Text transcription of above letter available here.

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Submitted via our 'Tell us what you think' section

I would just like to say the episode recently showed on television and how the crew dealt with the old lady and end of her life was amazing. The lady was having palliative care and the nurse was present with the lady's husband at the time. What got me was how before the paramedic arrived he was already planning how would deal with the incident and he tried everything possible to not take her into hospital. He showed fantastic compassion and really did the best by the lady. He has truly inspirted me to continue my study to be a paramedic. He is a credit to the east of england ambulance service and the people of the trust area.

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Letter three

Text transcription of above letter available here.

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Submitted via our 'Tell us what you think' section

Thank you for your prompt arrival and excellent service in dealing with an incident at work when one of our staff collapsed and banged his head when falling and was unconscious for a while.  The ambulance arrived within a few minutes and quickly dealt with the situation, transporting the injured person to hospital.

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* Some messages are transcribed to remove any identifying details about the individuals.

 

Related pages

East of England Ambulance Headquarters
Whiting Way
Melbourn
Cambridgeshire
SG8 6EN
Sat Nav postcode SG8 6NA