Feedback
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Here are a few of the hundreds of 'Thank you' messages* that we receive through out the year.
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Submitted via our 'Tell us what you think' section
A huge thank you to the paramedic and ambulance crew who arrived within 5 minutes of firstly a 111 call then a further 999 call when I had a heart attack last Saturday morning. The service and professionalism was outstanding to the point where I was transferred to the Norfolk and Norwich hospital within 30 minutes and because the hospital staff were waiting I had had angioplasty with 45 minutes of the attack happening. I don't know their names but I cannot thank them or the service enough for what you did.
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Text transcription of above letter available here.
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Submitted via our 'Tell us what you think' section
Please pass on our thanks to the Ambulance Team and paramedic who attended to care for my baby grandson yesterday morning. The support provided over the phone, their prompt arrival and kind and professional expertise and speed with which they transported him to Addenbrookes were greatly appreciated. Happily he has now recovered and the family are extremely grateful.
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Text transcription of above letter available here.
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Submitted via our 'Tell us what you think' section
My husband was attended by 2 paramedics. I would like to thank them for an exemplary service they were caring, knowledgeable and efficient. It was a very traumatic time made much easier by consummate professionals - please pass on our thanks from all the family.
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* Some messages are transcribed to remove any identifying details about the individuals.
