Primary Care

GP Out of Hours care in Norfolk

This service operates when GP surgeries are closed and provides access to a GP in convenient bases and clinical telephone triage.

When you or a member of your family is taken ill outside the normal surgery opening times, you can still call your normal surgery number.  You will either be transferred direct to the service or given another number to call via an answerphone message.

Callers will be assessed on the telephone by a doctor, and then receive one of the following:

  • telephone advice
  • an invitation to attend a primary care centre
  • a visit from an Emergency Care Practioner (ECP) or a Nurse
  • a visit from a GP

The out of hours period is defined as:

  • 6.30pm to 8.00am Monday to Friday
  • weekends 6.30pm Friday to 08.00am Monday
  • public and bank holidays


East of England Ambulance Headquarters
Whiting Way
Sat Nav postcode SG8 6NA